WASHINGTON--(BUSINESS WIRE)--Michelle Trindade has been promoted to vice president of GEICO's competitive advantage leadership group located in Chevy Chase, Maryland. Trindade previously served as assistant vice president of underwriting in GEICO's Fredericksburg, Virginia, office.
In her new position, Trindade will be responsible for business process reviews along with developing and implementing processes that improve GEICO's quality, efficiency and effectiveness.
Trindade started at GEICO in 1997 in sales and transferred to service a year later where she became a sales manager in 2001. She was named a sales director in 2004.
Applying her experience in both areas, Trindade became a sales and service director in 2006 and then moved to the competitive advantage group. Demonstrating her dedication to innovation, she championed a project to improve GEICO's sales process.
Furthering her education while working full-time, Trindade earned a master's in business administration from Southeastern University in 2008. Shortly after, she completed GEICO's executive program before being elected as the assistance vice president of underwriting.
Gary McKenzie, the assistant vice president of GEICO's Indianapolis office, will take on the responsibility for underwriting in Fredericksburg, succeeding Trindade. McKenzie began his career at GEICO in 2004 in San Diego. After serving in a number of positions in claims, sales and service, he was chosen to open the new Indianapolis office in March 2013. McKenzie received a bachelor’s degree from California State University and a master’s of business administration from Mississippi State University.
GEICO (Government Employees Insurance Company) is a member of the Berkshire Hathaway family of companies and is the second-largest private passenger auto insurance company in the United States. GEICO, which was founded in 1936, provides millions of auto insurance quotes to U.S. drivers annually. The company is pleased to serve more than 12 million private passenger customers and insures more than 20 million vehicles (auto & cycle).
GEICO’s online service center helps policyholders take care of policy sales, policy changes and claims reporting, and print insurance ID cards. Policyholders can also connect to GEICO through the GEICO App, reach a representative over the phone or visit a GEICO local agent.
GEICO also provides insurance quotes on motorcycles, all-terrain vehicles (ATVs), travel trailers and motorhomes (RVs). Coverage for boats, life, homes and apartments is written by non-affiliated insurance companies and is secured through the GEICO Insurance Agency, Inc. Commercial auto insurance and personal umbrella protection are also available.