DUBLIN--(BUSINESS WIRE)--Research and Markets (http://www.researchandmarkets.com/research/hx38xs/global_b2c) has announced the addition of the "Global B2C E-Commerce Delivery 2014" report to their offering.
Since Amazon.com introduced same day delivery in the USA 2009, many E-Commerce players and multi-channel retailers have followed, such as Google Shopping, Nordstrom, eBay and Wal-Mart in the USA, online luxury retailer Net-a-Porter in the UK, online merchants Snapdeal in India and Jingdong in China.
However, global surveys show that many online shoppers value free delivery over same-day delivery. Shoppers also want other delivery options such as delivery at an appointed time, or pick-up in-store or at another arranged location. Another trend is that retailers are developing and strengthening their own delivery networks, moving fulfillment centers closer to customers and increasing delivery from nearby stores rather than logistics centers where possible.
By intensifying these activities, online and multi-channel merchants are entering the province of fulfillment companies and parcel carriers such as DHL, UPS, FedEx, DPD and others.
The increasing comfort of shoppers around the world to make purchases online, with the attendant need for delivery of those purchases has resulted in competition amongst courier delivery services and between those services and national postal operators. The competition will likely result in improved and lower cost service to the consumer as time goes on.
Key Topics Covered:
1. Management Summary
3. North America
4. Latin America
5. Europe (Regional)
6. Central Europe
7. Western Europe
8. Eastern Europe
11. Middle East
- Google Shopping
For more information visit http://www.researchandmarkets.com/research/hx38xs/global_b2c