ATLANTA--(BUSINESS WIRE)--Noble1, North America’s premiere IT Hardware Support Solutions company, announced today that it has created a new solution by which customers can create personalized, custom IT hardware support packages tailored to their specific needs.
In the past several months, Noble1 has vastly increased its reach by aligning with such industry giants as HP, EMC, IBM, Dell, and Brocade, as well as numerous other companies to enable clients to customize their IT hardware support options.
The new offering, Custom1, enables Noble1 customers to choose from various categories of support to satisfy IT and budget requirements—all without the industry trappings of predefined packages. The newly released offering also enables customers to obtain 24/7 Help Desk coverage, included in all packages, as well as the desired Onsite Service Coverage options and Parts Logistics coverage.
“It’s an exciting time at Noble1,” commented Clint Hyde, Vice President of Support Services. “This new offering brings with it a dramatic change within our industry. No longer will people be confined to predefined, pre-valued service contracts. Instead, based on their needs, they can customize and scale their IT Hardware Support to their exact business processes and budgets—never again being tied to a specific hardware vendor’s support contract. With Custom1 at a fraction of the cost, they not only get what they want when they want it, but also guaranteed response times and results.”
According to the company’s executive team, the Custom1 solution is built on the premise that companies waste far too much valuable time on non-core business issues, such as fixing technology infrastructure, rather than focusing on business critical applications and projects. Now, to ensure their business goals are met, companies will have the luxury of professional services; thus, the crucial aspect of maintaining a stabilized IT environment running 24/7/365 will be accounted for—all on a minimal budget.
For more information regarding Noble1’s offerings, please visit www.Noble1Solutions.com.
About Noble1 IT Hardware Support Solutions
Noble1 was created from the clear idea that there simply has to be a better recipe for providing alternative IT support on a world-class level without breaking the bank for the consumer. To that end, we’ve assembled some of the top talent in the industry to provide 24/7 help desk, onsite service, and parts logistics across North America and beyond.
Since 2010, the Noble1 team has been ready to meet the support challenges presented by older IT datacenter equipment that works fine, but finds itself on the endangered species list by the manufacturer, or “End of Life” as they are so fond of classifying this otherwise viable equipment.
As our clients across North America can attest, Noble1 will be there for you any time of day or night to ensure your infrastructure continues running smoothly and efficiently. Remember, problems happen, it’s how you choose to address them that makes all the difference, and Noble1 is the right choice for your organization.