JACKSONVILLE, Fla.--(BUSINESS WIRE)--Mandated coding changes have created confusion and administrative hassles for many provider practices. One Call Care Management, the nation’s leading provider of specialized services to the workers’ compensation industry, is helping its electrodiagnostics providers avoid these pitfalls by providing them with online training.
Over the past two years, there have been significant changes to CPT codes for Electromyography (EMG) and Nerve Conduction Studies (NCS), the diagnostic tests that help to determine the existence and extent of muscle and nerve damage in injured employees.
“At a time when providers’ operational costs are increasing and reimbursement rates are decreasing, coding and form changes have the potential to wreak havoc on practice revenue,” noted Stephen Ellerman, Vice President of Provider Development at One Call Diagnostics. “If the wrong codes are used, special handling is required to make the necessary corrections; this boosts administrative costs for practices, as well as payers, and can delay turnaround times. We decided to help our providers and payers avoid such scenarios with proactive education.”
One Call Diagnostic’s online training sessions served to educate providers about new codes and form changes so they will submit bills accurately and efficiently to ensure prompt payment. Increased accuracy and efficiency ultimately benefit Diagnostic customers of One Call Care Management.
The coding webinars are just one way in which One Call works with its provider partners to optimize the diagnostic referral process. Another major initiative has been One Call’s provider portal, which streamlines patient scheduling, billing, and the delivery of medical reports. Through this portal, diagnostic providers can easily check the status of a bill, update information about their diagnostic equipment, and renew credentialing information, making it easy to do business with One Call.
For more information on EMG and NCS CPT code and form changes, practices may request a recording of the webinar by contacting One Call at firstname.lastname@example.org or 1-800-872-2875, ext. 3431.
About One Call Care Management
One Call Care Management (One Call) is the nation’s leading provider of specialized solutions to the workers’ compensation industry. One Call's solutions enable faster, more efficient and more cost-effective claims resolution. One Call provides reliable, consistent connections to care with expertise in high end diagnostics, physical therapy and transportation services, post-discharge home care and durable medical equipment, dental and doctor specialty services, complex care management, and the language services required for today’s multicultural workforce. With a focus on injured workers’ needs across the continuum of care, One Call enables maximum medical improvement and superior outcomes. For more information, visit www.onecallcm.com.