MINNEAPOLIS--(BUSINESS WIRE)--Avtex announced today three new and improved offerings in its Customer Experience (CX) initiative. As a leader in integrated CX, Avtex brings a 360° approach to help companies improve their technology and processes to deliver an exceptional customer experience.
Avtex offers the following solutions in CX: Customer Experience Optimization (CXO), Experience the Experience and The Colleague Experience. Avtex experts will consult with you to optimize your current business ecosystem and determine best practices for an optimal customer experience and corporate CX strategy, and ensure that these align with your business requirements for your people, processes and tools.
“Forrester reports that 80% of companies want to use customer experience as a differentiator. What’s your next move? Striving to deliver an exceptional customer experience can be challenging for a number of reasons. That’s where we can help sort through the maze of possible moves to help you win at the game of acquiring and keeping customers,” says Bob Azman, Chief Experience Officer at Avtex. “Using our proven techniques we create a customer experience plan designed to give you a distinct advantage over your competition.”
With their CX consultants and multi-practice technologies, Avtex provides a 360° approach to its customer experience offerings. By identifying and recommending solutions to address your most complex customer challenges and opportunities, Avtex will help you achieve the goal to become a company that is easy to do business with! For more information, or to connect with the Avtex Customer Experience consultants, call 1-844-CXChamp.
Avtex, a Pohlad Family Company, provides professional services and customer experience consulting encompassing a full 360° suite of solutions including user experience design, application development, unified communications, contact centers, portals, business intelligence, and customer relationship management. Driven by technology know-how and passionate about customer experience, Avtex is uniquely qualified to help clients deliver exceptional experiences to their customers using technology. Backed by strategic partnerships with Microsoft, Sitecore and Interactive Intelligence, Avtex is truly a breadth and depth provider of customer experience technology solutions. Find out more about Avtex online at www.avtex.com or follow Avtex on Twitter at @avtex.