MINNEAPOLIS--(BUSINESS WIRE)--Bob Azman, Chief Experience Officer at Avtex, is providing the keynote at the 18th annual Manufacturer of the Year Awards on April 10th. The Manufacturers Alliance is hosting the event at Wooddale Church in Eden Prairie, MN.
The Manufacturers Alliance association awarded the 2014 Manufacturer of the Year Awards to PGC, Loram Maintenance of Way, Inc., and Starkey Hearing Technologies. Each year three Minnesota manufacturers are honored by the Manufacturers Alliance for their willingness to share best practices for the common good of Minnesota Manufacturing – not because they were competing for best in class. “However, the fact that they strive for continuous improvements have made their efforts valued, respected and benchmarked by their peers,” said Kirby Sneen, Vice President of the Manufacturers Alliance.
Bob will discuss the importance of having an effective customer experience strategy to ensure companies are easy to do business with. “I am honored to be invited to participate in this important event for the Manufacturers Alliance. Clearly this is a group of leaders that value continuous improvement and information sharing among colleagues. I look forward to offering my ideas on aligning people, processes and tools to enhance the customer experience.”
The Manufacturers Alliance association provides peer-to-peer training, education and resources that inspire hundreds of Minnesota manufacturing member companies to continuously grow, improve and stay competitive.
Avtex, a Pohlad Family Company, provides professional services and customer experience consulting encompassing a full 360° suite of solutions including user experience design, application development, unified communications, contact centers, portals, business intelligence, and customer relationship management. Driven by technology know-how and passionate about customer experience, Avtex is uniquely qualified to help clients deliver exceptional experiences to their customers using technology. Backed by strategic partnerships with Microsoft, Sitecore and Interactive Intelligence, Avtex is truly a breadth and depth provider of customer experience technology solutions. Find out more about Avtex online at www.avtex.com or follow Avtex on Twitter at @avtex.