RYE BROOK, N.Y.--(BUSINESS WIRE)--Broadview Networks, a leading provider of communications services, was chosen by Picken Real Estate to update its communications system with OfficeSuite®, Broadview’s award-winning cloud-based business phone system. Picken, the premier real estate brokerage company featured on Esquire Network’s show Risky Listing, specializes in sales and leases of nightclubs, restaurants and bars in New York City.
As a result of Picken’s rapid growth, President Alex Picken set out in search of a better solution that would provide enterprise communications and could grow along with his business. “Our old provider wasn’t meeting our expectations, the service and customer care were unreliable and it was almost impossible to get a real person on the phone,” said Picken. “As our business took off, we knew we needed a real technology partner that would be able to provide better service across the board and could easily expand with us.”
Picken and his team chose OfficeSuite® to unify their communications because he was confident about the level of service they would receive. “We went with Broadview because we knew their platform and customer support were extremely reliable,” said Picken. “They provide outstanding service, competitive pricing and there is never any hassle getting through to a live person.”
Picken Real Estate has experienced monumental success with its new reality television show, Risky Listing, and has recently opened a second location. “With OfficeSuite, we can communicate much more efficiently,” said Picken. “Intercom allows us to page between our offices for meetings and conference calls, and the cordless phones allow me to walk around the office while I work. What’s more, OfficeSuite gives us advanced features that provide a professional experience to our clients and everything is really easy to manage—from music on hold to mobile twinning, which rings our office phones and cell phones simultaneously. These features are vital to running a successful real estate business because we are constantly on the move.”
To learn more about OfficeSuite®, click here.
To learn more about Picken Real Estate, click here.
About Broadview Networks www.broadviewnet.com
Broadview Networks is a network-based business communications provider serving customers with local and long-distance voice and data communications, premises-based and patented hosted VoIP systems, data services and a full suite of managed and professional services. It also provides an innovative portfolio of bundled, hosted IP phone and cloud computing services designed to meet the unique application requirements of diverse workforce groups. Its customers benefit from award-winning customer service, including a Web-based account management tool and a primary point-of-contact for real-time, personal customer care.