RelayClearance™ Plus Helps Clear Patients Faster

Version 5.0 Workflow, At-a-Glance Displays Help Improve Patient Access Productivity

ALPHARETTA, Ga.--()--Today RelayHealth Financial® released RelayClearanceTM Plus 5.0, the company’s pre-service financial clearance solution – enhanced with new features to help streamline the pre-service clearance process for patients and provide a faster workflow for users. Key to this upgrade is an Eligibility Benefits Detail Viewer that gives users at-a-glance access to the data they need most, when they need it most. The result: RelayClearance Plus 5.0 assists healthcare providers in understanding a patient’s eligibility benefits quickly while helping to decrease rejections and denials, reduce incidents of identity theft and fraud, facilitate self-pay collections, and boost cash flow.

“We looked at most if not all of the patient financial clearance solutions in this market and studied how Patient Access staff were using them, where the bottlenecks were, and how long it took to clear a patient,” said John Holyoak, Director, Product Management, Financial Solutions for RelayHealth. “We took those observations and went back to the drawing board. We remapped the workflow. We reconsidered the user experience, and engineered a new heads-up consolidated display. The result is RelayClearance Plus 5.0, which we believe sets a new standard in eligibility verification and provides the industry's fastest way to clear a patient.”

Central to this new release is a completely redesigned Benefits Detail Viewer that provides:

  • A streamlined layout that helps to minimize search time by bringing the most pertinent information to the top and consolidating the view, speeding visual access to frequently used and most-needed data.
  • Specialized Medicare and Medicaid views that present the details relevant to specific business needs of Medicare/Medicaid processing.
  • A new Patient Account Number (PAN) dropdown selection improves efficiency and provides insight into recent eligibility data by allowing users to toggle between multiple eligibility requests for different Patient Account Numbers under the same Medical Record Number.

This release is the fifth generation of RelayHealth Financial’s integrated solution suite for pre-service financial clearance. And now, thanks to RelayClearance’s new user experience, that process is more efficient than ever. Hosted in the cloud and provided as an on-demand software service, RelayClearance Plus helps hospitals and health systems accelerate reimbursement and optimize revenue, from registration through collections by performing unlimited patient eligibility checks, validating patient identity, and screening for charity/financial assistance; estimating patient financial responsibility and determining a guarantor’s ability and inclination to pay; and optimizing patient collections at the point of service.

RelayClearance Plus 5.0 is available now. To take the first step towards speeding patient clearance more efficient management of your revenue cycle, visit RelayHealth Financial’s RelayClearance page at http://www.relayhealth.com/solutions/financial-solutions/relayclearance.html.

For more information on McKesson RelayHealth Financial’s solutions, visit our Web site at http://www.relayhealth.com/solutions/financial-solutions, learn from our experts at the RelayHealth blog, follow us on Twitter at @RelayHealth, or visit the RelayHealth Facebook page.

For more information on McKesson Health Solutions, please visit our website, hear from our experts at MHSdialogue, and follow us on Twitter at @McKesson_MHS.

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About McKesson RelayHealth Financial
Every day across America, more than 2,000 hospitals and health systems rely on RelayHealth to help them process over 5 million patient claims, worth over $1.1 trillion annually. Our broad array of revenue cycle management solutions use the power of the cloud and big data to help healthcare professionals make better financial decisions for their organizations and patients, right at the point of care. Nobody does more than RelayHealth to bring healthcare connections to life. For more information, visit http://www.relayhealth.com/solutions/financial-solutions.

About McKesson Corporation
McKesson Corporation, currently ranked 14th on the FORTUNE 500, is a healthcare services and information technology company dedicated to making the business of healthcare run better. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. McKesson helps its customers improve their financial, operational, and clinical performance with solutions that include pharmaceutical and medical-surgical supply management, healthcare information technology, and business and clinical services. For more information, visit us at www.mckesson.com.

Tags: McKesson, McKesson Health Solutions, RelayHealth, Revenue Cycle, Revenue Cycle Management

Contacts

McKesson Health Solutions
General and Business Press
Grant Evans, 610-205-5846
Public Relations
grant.evans@mckesson.com

Release Summary

RelayHealth Financial® released RelayClearanceTM Plus 5.0, the company’s pre-service financial clearance solution – enhanced with new features to help streamline the pre-service clearance process.

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Contacts

McKesson Health Solutions
General and Business Press
Grant Evans, 610-205-5846
Public Relations
grant.evans@mckesson.com