HOUSTON--(BUSINESS WIRE)--Building on the strong market adoption of SpotLight, its Single Point of Contact (SPoC) call management solution, TeleVoice, a provider of customized call center solutions, launched its new company website today to better support the company’s growth and its mission to help mortgage servicers improve customer service and guarantee compliance.
The new website can be found at www.televoice.com and emphasizes TeleVoice’s goal of helping the financial industry comply with new regulations, such as SPoC and loss mitigation requirements. Through the new website’s sleek look and accessible links, site visitors can quickly find information on TeleVoice solutions that best meet their needs, including SPoC, Interactive Voice Response (IVR) and Computer Telephony Integration (CTI).
“Since our founding more than 27 years ago, TeleVoice has grown to become a trusted provider of call center solutions for the financial industry, government agencies and Fortune 500 companies,” said Barry Hays, co-founder and senior vice president of TeleVoice. “To better offer customers, prospects, partners and industry professionals a deeper look into TeleVoice’s customizable call center solutions, it was time for a fresh website to reflect our significant growth in 2013 and our continued commitment to the mortgage servicing industry.”
Established in 1986, TeleVoice delivers customized call center solutions, including Interactive Voice Response (IVR) and Computer Telephony Integration (CTI) to the financial services industry. Based in Houston, Texas, TeleVoice has been the call center solutions partner of industry leader Black Knight Financial Services, formerly LPS, since 1987. The company currently serves some of the largest financial institutions including SunTrust, BB&T, OneWest, EverBank and Capital One, helping them to more efficiently and cost-effectively manage their customer service communication channels while maintaining full compliance with key industry regulations like SPoC. For more information, visit www.televoice.com.