SEATTLE & SAN FRANCISCO--(BUSINESS WIRE)--SMITH, an independent digital experience agency, and Sitecore, the global leader in customer experience management software, today announced a strategic partnership to deliver world-class digital commerce experiences.
SMITH is an award winning digital experience agency with over 15 years of experience creating some of the largest .NET B2C/B2B global commerce implementations. In November 2013, Sitecore acquired commerceserver.net, a leading .NET enterprise e-commerce platform, from SMITH.
With the addition of commerceserver.net, Sitecore’s experience platform integrates commerce with web content management, marketing automation, email marketing, social media, optimization, and analytics into a unified, easy to use software platform that captures every minute interaction – and intention – that customers and prospects have with their brand.
“The addition of commerceserver.net to the Sitecore ecosystem allows us to offer rich omni-channel experiences on a platform where clients can seamlessly manage their content, commerce and digital marketing needs. Sitecore now is uniquely positioned to offer the only true enterprise class .NET customer experience platform, and we’re pleased to partner with them to bring this solution to market,” explained SMITH CEO Chuck DelGrande.
“We’re excited to have SMITH as a strategic commerce alliance partner. With a long history as both commerceserver.net product developer as well as .NET commerce systems integrator, SMITH is well positioned to execute fully connected digital retail experiences with Sitecore’s experience platform that delight customers and drive business results,” said Darren Guarnaccia, Chief Strategy Officer, Sitecore. “In addition to their deep commerce and content capabilities, SMITH brings award winning design services to create innovative omni-channel marketing solutions.”
SMITH is one of North America’s leading digital experience agencies and global commerce service providers. Creators of transactional brand moments for humans living in an all-channel world, SMITH’s clients include some of the world’s most important and highly recognized brands, including Microsoft, Cisco, Motorola, Nestle, Sam’s Club, Xerox, and MasterCard. The company is headquartered in Seattle and has offices in Atlanta, Portland, Spokane, and Ottawa. Learn more at www.smith.co.
Sitecore is the global leader in customer experience management software. The company delivers highly relevant content and personalized digital experiences that delight audiences, increase loyalty and drive revenue. With Sitecore’s experience platform, marketers can own the experience of every customer that engages with their brand across every channel. More than 3,500 of the world’s leading brands – including American Express, Carnival Cruise Lines, easyJet and Heineken, trust Sitecore to help them deliver the meaningful interactions that win customers for life.