Favorable Attitudes Toward Smart Meters Continue to Increase, According to Navigant Research Consumer Survey

BOULDER, Colo.--()--Smart grid rollouts continue in the United States, albeit at a pace slower than in previous years. Utilities and vendors are now in a period of looking for ways to maximize the impact of these deployments, through demand response (DR) programs, home energy management (HEM) bundles, and smart thermostats. Consumer resistance to these technologies, however, has been a significant obstacle. Click to tweet: According to a new consumer survey from Navigant Research, the percentage of consumers who have “favorable” or “very favorable” attitudes toward smart meters has increased over the last few years.

The survey results are summarized in a free white paper, which is available for download on the Navigant Research website.

“While smart grid favorability has held steady year over year, in the 36 percent to 37 percent range, smart meter favorability has increased from 37 percent, in 2010, to 43 percent in 2013,” says Neil Strother, senior research analyst with Navigant Research. “This result indicates that initial concerns over privacy regarding smart meters in homes are dissipating — but utilities still have some distance to go in building majority support for these technologies.”

DR programs, which allow a utility to remotely control energy consumption – for example, by slightly increasing the thermostat setting for homes or businesses on hot days – have the benefit of taking pressure off the grid, and provide cost savings for the consumer as a result of lower energy consumption. While this may seem like a win-win proposition, the survey results indicate that consumer interest in DR programs is not very strong. Less than 30 percent of respondents say they are “extremely interested” or “very interested” in adopting such arrangements.

The white paper, “Smart Grid Consumer Survey”, details the findings from a web-based consumer survey of 1,084 consumers in the United States that aims to provide a better understanding of widespread interest and attitudes toward a select group of smart grid concepts. The study was executed in the fall of 2013 using a nationally representative and demographically balanced sample. It analyzes the dynamics of consumer demand, favorability, and attitudes toward several key smart grid product and service categories: smart grids and smart meters, smart thermostats, HEM bundles, and DR. Navigant Research also examines consumer willingness to pay for these products, expected savings from using these technologies, and reasons for interest or disinterest in these offerings. A full copy of the white paper is available for free download on the Navigant Research website.

About Navigant Research

Navigant Research, the dedicated research arm of Navigant, provides market research and benchmarking services for rapidly changing and often highly regulated industries. In the energy sector, Navigant Research focuses on in-depth analysis and reporting about global clean technology markets. The team’s research methodology combines supply-side industry analysis, end-user primary research and demand assessment, and deep examination of technology trends to provide a comprehensive view of the Smart Energy, Smart Utilities, Smart Transportation, and Smart Buildings sectors. Additional information about Navigant Research can be found at www.navigantresearch.com.

About Navigant

Navigant is a specialized, global expert services firm dedicated to assisting clients in creating and protecting value in the face of critical business risks and opportunities. Through senior level engagement with clients, Navigant professionals combine technical expertise in Disputes and Investigations, Economics, Financial Advisory and Management Consulting, with business pragmatism in the highly regulated Construction, Energy, Financial Services and Healthcare industries to support clients in addressing their most critical business needs. More information about Navigant can be found at www.navigant.com.

* The information contained in this press release concerning the report, “Smart Grid Consumer Survey,” is a summary and reflects Navigant Research’s current expectations based on market data and trend analysis. Market predictions and expectations are inherently uncertain and actual results may differ materially from those contained in this press release or the report. Please refer to the full report for a complete understanding of the assumptions underlying the report’s conclusions and the methodologies used to create the report. Neither Navigant Research nor Navigant undertakes any obligation to update any of the information contained in this press release or the report.

Contacts

Navigant Research
Richard Martin, +1-303-493-5483
richard.martin@navigant.com
or
Laverne Murach, +1-202-481-7336
laverne.murach@navigant.com

Release Summary

The percentage of consumers who have “favorable” or “very favorable” attitudes toward smart meters has increased over the last few years, according to Navigant Research.

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Contacts

Navigant Research
Richard Martin, +1-303-493-5483
richard.martin@navigant.com
or
Laverne Murach, +1-202-481-7336
laverne.murach@navigant.com