PASADENA, Calif.--(BUSINESS WIRE)--Bolton & Company, one of the nation’s largest employee-owned insurance brokers, announced that Sr. Vice President of Client Services Barbara A. Doerning received the coveted Process Communication Model® (PCM) certification. PCM is a behavioral communication method developed by Dr. Taibi Kahler, used around the world by many Fortune 500 companies, as well as at major universities.
The criteria to be accepted in this certification program begins with years of training in leadership, demonstration of proficiency in content, recommendation by Bolton’s behavioral consultant Tom Shenk of Spencer/Shenk/Capers & Associates, Inc., acceptance by principals at SS&C and a graduate level course compressed into one solid week. This course is offered only once every 3-4 years for a small group of qualified candidates from around the country. The PCM certification allows Barbara to teach this course to leadership groups as well as coach at all corporate levels.
“The purpose of leadership is to produce change and produce results through excellence in communication. Our first step towards organizational excellence is recognizing our need to make great communication a passion,” said Steve Brockmeyer, ARM, CIC, President and CEO of Bolton & Company. “We are extremely proud of Barbara for this accomplishment.”
Barbara Doerning brings over 25 years of commercial insurance and management experience. Her experience in commercial underwriting, management and risk assessment allows her to create innovative solutions for clients. She holds the professional designations of Certified Insurance Counselor (CIC) and Associate in Risk Management (ARM). She is a member of the American Society of Safety Engineers, National Notary Association, California Workers’ Compensation Coalition Association, and University Risk Management and Insurance Association.
About Bolton & Company
Established in 1931, Bolton & Company is one of the nation’s largest employee-owned insurance broker agencies providing clients worldwide with insurance and risk management services, employee benefits and financial products. As a partner of Assurex Global, Bolton employs over 125 insurance professionals and places over $250 million in annual premiums on behalf of their clients. Learn more by visiting www.boltonco.com.