WESTLAKE, Ohio--(BUSINESS WIRE)--TravelCenters of America LLC (TravelCenters) operator of the TA® and Petro Stopping Centers® travel center brands, has released an update to its free TruckSmart® Mobile App. The update provides professional drivers with new developments, including a quick and easy-to-use Feedback feature for reporting concerns and praising locations and employees.
This update of TruckSmart also enables professional drivers to see their six most recent transactions at TA and Petro locations, and access and download a PDF receipt for these transactions. Additionally, each location’s phone and fax numbers on the individual site amenities pages have been added, an update made by request of drivers and fleets.
“With more and more drivers and fleets turning to smartphone technology for help with managing their jobs and businesses, we continue to add more features to our TruckSmart app to make their interactions with TA and Petro more efficient,” said Tom O’Brien, President and CEO of TravelCenters. “With the new feedback form, a driver can provide information regarding his or her experiences at our sites with just a few taps or clicks. All of these feedback submissions are then routed through our regular customer service channels, where they are immediately reviewed and resolved, with a customer response provided by email or phone, whatever the driver prefers,” he added.
With more than 200,000 downloads to iPhone and Android users, TruckSmart is the only travel center mobile app that offers the Instant Shower feature. Through the app, UltraONE® Driver Rewards Program members can reserve a shower at nearby location, pay for it with credits or Points, be placed in the queue, and receive an email when the shower is ready … all without stepping foot in the travel center.
All of the other features that have vaulted TruckSmart to be one of the top apps in the industry remain, including one-touch calling for Reserve-It™ parking reservations and RoadSquad™ anywhere, anytime, emergency roadside service.
Parking space and shower availability, fuel prices, UltraONE account information and balances, Hometown Favorite restaurant meal options for each location, the ability to create and save a list of ‘favorite’ locations, are among other features that make TruckSmart the leading travel center app.
TruckSmart is available for Android and iPhone smartphones. Drivers without an iPhone or Android can access the app through any HTML5 browser at www.trucksmartapp.com.
About TravelCenters of America LLC
TravelCenters of America LLC (TravelCenters), headquartered in Westlake, Ohio, is a leading travel center business in 42 states and Canada operating under the TA® and Petro Stopping Centers® brands. With 247 convenient full-service locations off interstate highway exits, TA and Petro Stopping Centers offer customers diesel and gasoline fueling services, more than 500 full- and quick-service restaurants, 24-hour convenience stores, heavy truck maintenance services, RoadSquad Connect™ (24/7/365 emergency roadside service), Reserve-It™ (truck parking reservations), and many other services – all within large, high traffic facilities. For more information on TravelCenters and TA, please visit www.tatravelcenters.com. For more information on Petro Stopping Centers, please visit www.petrotruckstops.com.