BEDMINSTER, N.J.--(BUSINESS WIRE)--Cegedim Relationship Management, a technology information services company delivering innovation to help transform commercial and compliance operations in U.S. healthcare, announced today the availability of an innovative new version of their cloud-based Suspicious Order Monitoring (SOM) service, which allows companies to solve the extremely challenging DEA requirements related to SOM, with almost no impact to their internal IT departments or order management system. BuzzeoPDMA, A Cegedim Company, the industry compliance leader for over 20 years, has built this system with direct input from former DEA regulators, giving companies a truly defensible DEA compliance solution. In addition, the cloud-based SOM service is scalable to meet the needs of both small and large companies.
Cloud-Based SOM Service Simplifies Complex Compliance Tasks
To maintain DEA Compliance with Title 21 CFR Part 1301.74 (b), distributors of controlled substances are required to design and operate a system to identify suspicious orders and inform the DEA of any suspicious activity. This can be a very complex and labor intensive task for companies. BuzzeoPDMA’s cloud-based SOM service simplifies this process by providing real-time feedback to identify potentially suspicious orders using statistically based algorithms, and quickly clear legitimate orders for shipment.
Clients are able to evaluate and investigate potentially suspicious orders via a web-based dashboard that includes details of previous customer ordering history and other pertinent details. The dashboard provides necessary context to help the registrant make quick, informed decisions as to the suitability of the order. A significant benefit of the BuzzeoPDMA web-based solution is the inclusion of a series of graphical indicators (green, yellow, and red) that provide exceptional and defensible insight as the order is being evaluated. At the end of the investigation, the user has the option to clear the order for shipment or report the activity to the DEA. The solution also offers full audit tracking of all investigative activities and order release / reporting decisions.
“Our newly enhanced, easy to use dashboard makes it very easy for companies to manage the process of evaluating orders,” says Ronald Buzzeo, Chief Compliance Officer, BuzzeoPDMA. “Not only will users get dashboard alerts for pending orders on their home pages, but they will have a range of graphs and reports that provide more information about their customer and the order, including previous ordering behavior, insight and comparisons to like customers.”
Unlike the significant impact of deploying complex SOM processing into a client’s existing order-management systems, the only coding requirement for the client’s IT department to implement the BuzzeoPDMA cloud-based SOM service is two secure http lines.
Please visit the Cegedim Relationship Management website for more information on BuzzeoPDMA’s cloud-based SOM solution; or click here to register for our complimentary SOM Compliance webinar on September 17.
About Cegedim Relationship Management:
Cegedim Relationship Management is the Life Sciences industry’s leading provider of Customer Relationship Management (CRM) solutions. Designed specifically for Life Sciences, the company’s innovative business solutions incorporate a thorough understanding of local, regional and worldwide trends. Cegedim Relationship Management enables more than 200,000 users in many of the world’s most innovative companies to stay ahead of market challenges. In addition to CRM, Cegedim Relationship Management also provides marketing, data optimization and regulatory compliance solutions in more than 80 countries. Cegedim Relationship Management is part of the France-based Cegedim S.A. Group.
Founded in 1969, Cegedim is a global technology and services company specializing in the healthcare field. Cegedim supplies services, technological tools, specialized software, data flow management services and databases. Its offerings are targeted notably at healthcare industries, life sciences companies, healthcare professionals and insurance companies. The world leader in life sciences CRM, Cegedim is also one of the leading suppliers of strategic healthcare industry data. Cegedim employs 8,100 people in more than 80 countries and generated revenue of €922 million in 2012. Cegedim SA is listed in Paris (EURONEXT: CGM).