NORTH SIOUX CITY, S.D.--(BUSINESS WIRE)--Alorica (www.alorica.com), a leading provider of customer management outsourcing solutions, announced today that they are hiring 75 new employees immediately. The positions are to support a brand new financial services client for Alorica. The majority of these jobs will manage inbound calls providing home mortgage concierge services for customers of one of the nation’s largest financial institutions. Some management and support positions will also be hired to assist the new project.
“I am very proud to announce a new client joining the Alorica family,” said Andy Lee, chairman and CEO of Alorica. “We have worked hard as a company to earn this new engagement. Our organization’s commitment to delivering world class service to our industry leading clients shows our commitment, capabilities and clients' trust in us. I know the client will be in good hands with our North Sioux City team, a proven performer in client delivery. We look forward to fostering a long-lasting partnership, serving the client, and delivering an excellent customer experience.”
Alorica Site Director Mike Freeman commented, “It is good news all around! We are, once again, opening the doors of opportunity for people who want to get in at the start of something new and grow their career. There are many desirable aspects of these new jobs.”
- Hours of Operation: Mon – Fri 7 am – 9 pm, Sat 7 am – 7 pm (Sundays off)
- Numerous advancement and promotional opportunities as the new business grows
- Light computer skills needed and a great attitude toward customer service (not technical skills)
- Inbound concierge calls that focus on quality and accuracy
- Work with a reputable client that is a major financial bank serving 51 million customers
- Start very soon and begin your one-week paid training on September 30
Hiring begins immediately. Go online to apply www.aloricajobs.com or stop in and see an Alorica recruiter between 9:00 am - 5:00 pm Monday through Friday at 300 Centennial Dr., North Sioux City, SD; or by appointment, call (605) 422-4007.
“Alorica wants to make a difference in the lives of their employees by offering opportunities. We have a fun, team environment and we are very much like family,” added Freeman. “We care about our people and are really enthused about this opportunity to support a new client. It is a great experience to get in from the beginning and be able to expand your career as we grow this business. Now is the time to join!”
Alorica is a leading provider of customer management outsourcing solutions spanning the entire customer lifecycle. From customer acquisition and sales, customer care and support, to logistics and fulfillment, Alorica offers a seamless customer experience across all service channels. Alorica’s award-winning Business Process Outsourcing services span both the Business-to-Consumer (B2C) and Business-to-Business (B2B) sectors across all industries for Fortune 1000 companies. Headquartered in Irvine, California, with over 20,000 employees in 40 domestic, near shore, and offshore customer management centers, Alorica offers the proven industry experience and know-how to provide a total customer management solution. For more information, please visit www.alorica.com.