ST. LOUIS--(BUSINESS WIRE)--Unibased Systems Architecture, Inc. (Unibased) announced major enhancements in recent software releases aimed at broadening communication and strengthening ties between patient, physicians, and major providers. Included with the Unibased ForSite2020® product suite is advanced workflow management, greater operational efficiencies leading to easier access, improved revenue cycle management, and an enhanced healthcare consumer experience. The new solutions are being installed in several locations, and include the recently announced bi-directional scheduling capability with Microsoft Outlook®.
Unibased’s ForSite2020® offers significant enhancements that will have a substantial impact on healthcare organizations. New and innovative features such as a streamlined orders list for inpatient and outpatient physician orders provides detailed and comprehensive information on the orders, including reasons they have not been processed by the provider and a call history with the number of call attempts to the patient and physician. This new feature displays orders collected from all sources including the HIE, HL-7 based orders, or faxed orders, and offers an at-a-glance summary of all open orders as well as a drill-down view for more detailed information pertaining to the order, patient, and/or procedure(s). The solution also converts image data, such as faxes, to discrete data while retaining the image for audit trail purposes. This improved workflow and enhanced accuracy minimizes lost orders and coordinates the scheduling of resources in the most efficient and expeditious way possible.
Other new and exciting enhancements improve productivity with an interactive and prioritized work list to expedite processes and workflow. The new functionality takes the existing work queue and groups tasks together as well as provides an escalation of idle items for a certain specified number of days. The check-in/check-out daily work list displays all work queues for a given patient on the list and the ability to schedule an appointment directly from that list for increased efficiency.
New features have also been added to Unibased’s ForSite2020® Consumer Access & Scheduling for Healthcare (CASH) patient portal. The ForSite2020® CASH reminder notices now allow for facility-customized reminders for both patient requests and patient schedules to provide improved patient interaction and decreased “no-show” occurrences. Also added to ForSite2020® CASH are patient surveys allowing patients to rate their experiences as well as schedule post-acute discharge related orders and services. Providers should anticipate increased market share and an enhanced bottom line.
L.V. “Skip” Covington, Unibased Chairman & CEO, states, “The Unibased challenge is to help the industry recognize that the vast majority of healthcare operational and consumer-related data remains in an unstructured format even after the industry-wide push on EHRs and HIEs. Productivity remains difficult to improve because actual workflow remains manual folder processing-orientated in many areas. Unibased captures, converts, links, stores, and analyzes both unstructured and discrete data, which leads to transaction workflow monitoring to insure expeditious processing of orders, modifications, patient and resource schedules, and general distribution of information to the appropriate areas. Unibased is currently focused on convenient consumer and physician access to services as well as the education of the patient regarding various options and related costs for all modalities including surgery. Where implemented, provider ROIs are significant and can be reached within a short timeframe while requiring minimal resources.”
About Unibased Systems Architecture, Inc.: Celebrating its 26th year in the healthcare information technology (HIT) industry, Unibased has achieved “Best In KLAS”1 for 10 consecutive years for the market segment of enterprise scheduling (2003-2012) and 8 consecutive years for surgery management (2003-2010), as well as the KLAS Category Leader Award (1999-2002). Unibased provides highly generic, platform-as-a-service, tailored and unique solutions to its clients, and is best suited for a private cloud, engineered stack data center environment for integrated multi-facility organizations. Unibased products are highly scalable and offered with sub-second response time guarantees.
Unibased’s ForSite2020® v7.0 received inpatient and outpatient modular EHR ONC-ATCB certification on 11/17/2011. ForSite2020® v7.0 is an integrated solution that provides improved access management processes including physician and consumer portals, physician order tracking, EMPI, registration, scheduling, conflict resolution, and tracking patient resource needs from pre-access through follow-up. ForSite2020® v7.0 monitors the effectiveness of clinical programs, financial productivity and capacity management to improve quality, safety, and efficiency related to the coordination of care. ForSite2020® v7.0 also includes a surgery management module that coordinates surgery procedures and surgeon preferences, pre-admission activity monitoring, tissue tracking, suite utilization, materials management, clinical worker training and certification, perioperative charting, anesthesia management integration, and surgery-based EHR. ForSite2020® v7.0 improves the communication between hospitals and physicians through its physician portal, automated order creation, and business intelligence analytics. ForSite2020® v7.0 impacts the revenue cycle through functions such as validation of patient demographics, patient’s current insurance eligibility checking, assurance of medical necessity compliance and estimation of the patient’s out-of-pocket expense based upon scheduled and ordered services.
Unibased solutions will increase provider patient volumes quickly, through its physician and consumer portals as well as its Business Process Management (BPM) capabilities. They will reduce provider debt associated with patient payments and minimize claim denials associated with inaccuracies and missing documentation, and Medicare readmission penalties will be minimized. Most importantly, providers realize these benefits within months, not years. All Unibased solutions are supported by integrated automatic data collection processes such as bar coding, facsimile collection and retention, optical and intelligent character recognition, and document image collection and storage – all linked to the appropriate patient and administrative records. Unibased Systems Architecture, Inc. is a private corporation founded in 1986, and is based in St. Louis, Missouri. All Unibased products are made and supported in the United States.
1 2003 - 2012 Best in KLAS Awards: Software & Services, December 2012. © 2012 KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com