SALT LAKE CITY--(BUSINESS WIRE)--Allegiance, a provider of VOCi (Voice of Customer Intelligence) technology and services, today announced that it has appointed Ed Reilly as executive vice president of worldwide sales. Reilly will be responsible for driving Allegiance’s sales execution and operations, including creating sales strategies and operations, advancing partnerships and building go-to-market models that create advantage.
Reilly is a senior sales leader and former general manager of both publicly held and venture backed software companies. He has successfully built global sales, presales and channels sales teams resulting in accelerated growth rates. His experience includes being part of executive teams at Altiris and Numara and taking those companies through successful sales and integrations into Symantec and BMC Software.
Before joining Allegiance, Reilly was vice president of mid-market sales for BMC Software and vice president of EMEA sales of the Altiris business unit of Symantec. He has driven sales growth at leading technology companies and organizations with more than $1 billion revenue in areas such as infrastructure management, CRM, ERP, and SaaS. His areas of expertise include sales, sales management, business development, IT operations, and finance.
“The time is now for companies to refocus on top line sales. New customer acquisition and customer retention are both key to this strategy,” said Reilly. “Companies need to move from static technologies and processes to integrated customer platforms such as Allegiance Engage. I am looking forward to working with Allegiance’s outstanding team to be part of something really exciting.”
“Ed’s background and experience are perfect for Allegiance’s next phase of fast growth that includes building partnerships, growing internationally and introducing the next generation of products,” said Carine Clark, president and CEO of Allegiance. “Allegiance is poised to be the dominant player in Voice of Customer software. Ed will help Allegiance realize this goal through his past successes in positioning software solutions in growing markets.”
About Allegiance, Inc.
Allegiance, Inc. helps companies translate customer insights into actionable business intelligence. Using Voice of Customer intelligence (VOCi™), Allegiance combines any form of Voice of the Customer (VOC) data with any operational data (CRM, financial, etc.) to create actionable customer intelligence delivered in the cloud. Allegiance multi-channel feedback collection includes ad-hoc, transaction, relationship, and customer experience surveys, solicited feedback through Web sites and phone, and unsolicited, unstructured feedback from social media. Allegiance ranked No. 5 on the Inc. 500 list of fastest-growing private software companies in 2009, and was named a “Top 10” by Software 500 in 2010. For more information about Allegiance, visit http://www.allegiance.com.