ServiceSource Announces New Executive Appointment to Accelerate APAC Expansion

Customer management expert, Joris Höppener, to lead Singapore Sales Centre

SINGAPORE--()--ServiceSource® (NASDAQ: SREV), the global leader in Recurring Revenue Management, today announced that it has appointed Joris Höppener as its Sales Centre head for Singapore. Höppener will manage the day-to-day operations of the centre, which serves global technology leaders including Polycom and Red Hat.

Höppener joined ServiceSource in August 2012, and was previously responsible for supporting customers in Asia Pacific and Japan as Sales Director. In his new role, Höppener will continue to drive renewal and service revenue for ServiceSource’s clients through deployments of Renew OnDemand, the only cloud application built specifically to increase recurring revenue, and industry leading managed services. Under Höppener’s leadership, the Singapore centre, which currently employs more than 250 people, plans to grow significantly by the end of the year.

Commenting on his appointment, Höppener said, “The vision is to make Singapore a top performing centre by harnessing the power of our people and the cloud. We have a highly skilled and committed workforce of technology sales professionals who drive outstanding renewals sales results for our customers.”

Previously, Höppener served on the Executive Committee of one of the largest System Integrators in Benelux, Ordina, where he was responsible for the Business Solutions Division. He holds a master’s degree in Computer Science and in Financial Economics, and participated in a one-year post-graduate Japan program from the Dutch government to learn Japanese language and culture. Joris is a Dutch national, and speaks fluent Dutch, English and Japanese.

Martin Moran, International Managing Director at ServiceSource added, “I am delighted to have Joris leading the Sales Centre in Singapore. He brings exceptional energy and experience to the role. This is a key centre for ServiceSource, in a critical regional market for our on-going expansion and success, and I am confident that, under Joris’ leadership, we will accelerate our growth and our customers’ renewals sales performance.”

About ServiceSource

ServiceSource International, Inc. (NASDAQ: SREV) is the global leader in recurring revenue management. Renew OnDemand™, the only cloud application built specifically to grow recurring revenue, automates a highly valuable but typically manual business process. By leveraging big data to give companies a complete view of their customers, Renew OnDemand and our proven services drive higher subscription, maintenance, and support revenue, improved customer retention, and increased business predictability.

With over a decade of experience focused exclusively on growing recurring revenue, ServiceSource's products and services are based on proven best practices and global benchmarks. Headquartered in San Francisco, ServiceSource® manages over $9 billion in recurring revenue for the world’s largest and most respected technology companies. ServiceSource renews a customer contract every 47 seconds through engagements in more than 150 countries and 40 languages. For more information, please go to www.servicesource.com.

Forward-Looking Statements

This press release contains forward-looking statements, including statements regarding the benefits of ServiceSource offerings and their impact on customer renewal rates, including our managed services and our Renew OnDemand Cloud platform and application. These forward-looking statements are based on the Company's current assumptions and beliefs, and involve risks and uncertainties that could cause our results to differ materially from those expressed or implied in our forward-looking statements. Those risks and uncertainties include, without limitation, the risk of material defects or errors in the Company's software offerings; the ability to integrate Renew OnDemand with other third-party applications used by our customers; our ability to protect our intellectual property rights; the risk of claims that our offerings infringe the intellectual property rights of others; changes in market conditions that impact our ability to sell the Renew OnDemand solution and/or generate service revenue on our customers' behalf; errors in estimates as to the renewal rate improvements and/or service revenue we can generate for our customers; demand for our offering that falls short of expectations; our ability to adapt our solution to changes in the market or new competition; general political, economic and market conditions and events; and other risks and uncertainties described more fully in our periodic reports and registration statements filed with the Securities and Exchange Commission, which can be obtained online at the Commission's website at http://www.sec.gov. All forward-looking statements in this press release are based on information currently available to us, and we assume no obligation to update these forward-looking statements.

Trademarks

ServiceSource, Renew OnDemand and any ServiceSource product or service names or logos above are trademarks of ServiceSource International, Inc. All other trademarks used herein belong to their respective owners.

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Contacts

ServiceSource:
Amy Sutton at LEWIS PR
Tel No: +44 (0)207 802 26 26
Email: servicesource@lewispr.com

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Contacts

ServiceSource:
Amy Sutton at LEWIS PR
Tel No: +44 (0)207 802 26 26
Email: servicesource@lewispr.com