Wyckoff Heights Medical Center Selects Convergent to Provide Self-Pay Early Out Patient Recovery Services through Industry-Leading Patient Contact Center

Convergent to Help Improve Patient Satisfaction and Increase Reimbursement for 350 Bed Teaching Facility from Outstanding Patient Receivables

GAINESVILLE, Va.--()--Convergent Revenue Cycle Management, Inc., a leading provider of healthcare revenue cycle management and patient access solutions, announces the launch of their self-pay reimbursement recovery program at Wyckoff Heights Medical Center, a 350 bed teaching facility in Brooklyn, New York. Through this program, Convergent will be increasing payment from the delivery of healthcare services from Wyckoff’s self-pay patients. Providers rely on Convergent’s regulatory expertise and consumer-focused patient contact center technology to optimize revenue cycle performance and improve relationships with patients.

“We are excited to continue to expand our Patient Contact Center client base with a premier hospital such as Wyckoff Heights Medical Center,” says Derek Pickell, CEO of Convergent Revenue Cycle Management, Inc. “Wyckoff has a diverse patient population serving a variety of healthcare needs in their community. Through our self-pay recovery program, we will utilize the latest patient contact center technology in healthcare revenue cycle management to help improve patient satisfaction and maximize recoveries from Wyckoff’s self-pay patients. The objective is to co-source with Wyckoff in an effort to embrace their local culture to enhance the experience for Wyckoff’s patients while ensuring payment from the delivery of superior healthcare.”

The addition of Wyckoff Heights Medical Center expands Convergent’s healthcare client base in the Northeast. Founded in 1992, Convergent’s healthcare division serves hundreds of hospitals and healthcare providers across the nation.

For more information, contact Convergent at 888.511.7901 or visit www.convergentusa.com/healthcare.

About Convergent Revenue Cycle Management, Inc.

Convergent Revenue Cycle Management, Inc. is recognized as the premier niche revenue cycle management company in healthcare, providing innovative solutions across the revenue cycle spectrum including patient access solutions, early out self-pay collections, attorney-powered third party reimbursement and bad debt recovery (through Convergent Healthcare Recoveries, Inc., an affiliate company). Our regulatory expertise and consumer focused patient contact center technology optimize revenue cycle performance and improve healthcare provider relationships with patients. The healthcare division has operation centers in Virginia, Texas, New York, Florida, and Illinois.

About Convergent Resources, Inc. (CRI)

Headquartered in Atlanta, CRI is one of America’s largest revenue cycle, receivables and customer care management companies with thirteen operating centers across four time zones. The company provides healthcare revenue cycle management, consumer contact outsourcing services and commercial receivables management to a variety of healthcare providers, utilities, financial institutions and others.

Contacts

Convergent Revenue Cycle Management, Inc.
Matthew Swain, 540-336-3981
mswain@convergentusa.com

Release Summary

Wyckoff Heights Medical Center to enhance patient experience and increase financial collections from self-pay patients.

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Contacts

Convergent Revenue Cycle Management, Inc.
Matthew Swain, 540-336-3981
mswain@convergentusa.com