EL SEGUNDO, Calif.--(BUSINESS WIRE)--IMPEX Technologies today announced it has received the 2012 EMC® Velocity™ Services Quality Award from EMC Corporation for achieving outstanding service excellence and customer satisfaction as measured by the EMC Velocity Services Quality (VSQ) program.
The EMC VSQ program is a project-specific survey program designed for partners with Velocity Services designations to solicit customer feedback regarding the quality of the partner’s service engagements.
“We’re honored to be part of EMC’s partner community, and doubly honored to receive the accolades of our customers whose feedback provided us with this award,” said Rajiv Shah, CEO of IMPEX Technologies. “The award reflects our entire organization’s commitment to superior customer service - from engineering to sales and services. We’ve delighted to be considered among the best of the best in the EMC partner universe.”
“EMC’s Total Customer Experience hinges on superior customer satisfaction and quality and is a cornerstone of EMC’s success. I’m delighted to see an increasing number of Velocity Solution Provider partners from around the world who continue to drive and deliver outstanding levels of customer service to their customers. The latest survey results demonstrate that these partners have embraced and honed their EMC services skills set to maintain increasingly high levels of customer satisfaction,” said Jeff Schmitt, Americas Theatre Lead, Global Services Partners, EMC Corporation. “As an EMC Velocity Services Quality Award winner, IMPEX Technologies demonstrates leadership in service delivery quality and exemplifies the high standards to which EMC holds its own Global Services organization.”
The EMC Velocity Services program enables a select community of trained and certified EMC authorized partners to deliver a comprehensive portfolio of services ranging from technology implementation to technical support. These partners provide value-added services to address the most crucial aspects of a customer’s information technology infrastructure.
About IMPEX Technologies
IMPEX Technologies is an experienced provider of consulting, solutions and IT integration services that helps customers achieve the productivity, agility, and business efficiency benefits of cloud technology as they revamp IT infrastructure. IMPEX’s deep expertise in end user computing, applications, virtualization, cloud infrastructure, services execution and ability to leverage best of breed technologies from premier partnerships with EMC, Cisco, VMware and VCE make us the partner of choice in public sector and commercial markets. To learn more about how IMPEX can help you achieve your vision for the cloud and lead your IT transformation visit www.impextechnologies.com.
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