1-800 CONTACTS Selects Demandware to Power Digital Commerce Operations

Top 100 Internet Retailer Embraces Demandware’s Cloud Platform to Support Digital Commerce Growth

BURLINGTON, Mass.--()--Demandware®, Inc. (NYSE: DWRE), the industry-leading provider of enterprise cloud commerce solutions, today announced that 1-800 CONTACTS, Inc., the largest retailer of contact lenses in the United States, has selected the Demandware Commerce platform to power its digital commerce operations.

1-800 CONTACTS, which ranks 78th on Internet Retailer’s Top 500 list, is dedicated to providing customers with a simple, hassle-free way to purchase contact lenses. The company will migrate from an on-premise solution to Demandware’s cloud-based platform because it can easily scale to support the strong growth of its online channel. Demandware was selected because of the platform’s proven track record of scalability, delivering 99.99% availability since inception, which will enable the company to innovate faster than its legacy on-premise solution. With a cloud-based solution, 1-800 CONTACTS can focus its resources on developing consumer-facing innovations that create value and drive growth for its digital commerce business rather than on routine maintenance like capacity planning, infrastructure management and software upgrades.

“Achieving the highest levels of customer satisfaction is our top priority because we are committed to providing an exceptional customer experience. We needed a solution, like Demandware Commerce, that would allow us to react quickly to changing consumer demands, and deliver shopping experiences that make it easier and more convenient for our customers to purchase online. We are confident that we made the right choice with Demandware – a reliable, scalable cloud platform that can support the rigorous demands of our large, rapidly growing digital commerce operation,” said Phil Barrett, senior vice president of eCommerce and Mobile at 1-800 CONTACTS.

“Leading companies like 1-800 CONTACTS recognize that they need a nimble, reliable cloud-based platform to successfully compete in today’s rapidly changing retail environment. We’re thrilled to be working with 1-800 CONTACTS as they grow their digital commerce business,” said Tom Ebling, Chief Executive Officer, Demandware. “Our win at 1-800 CONTACTS demonstrates the success we are having with enterprise-scale retailers and brands – one of our strategic growth initiatives for 2013. We are certainly pleased to see an increasing number of larger, well-established companies moving their mission-critical digital commerce operations into the cloud.”

About 1-800 CONTACTS

1-800 CONTACTS, Inc., a subsidiary of WellPoint, Inc., is the largest retailer of contact lenses in the United States, and is dedicated to making it easier for consumers to purchase contact lenses. 1-800 CONTACTS offers all of the most popular brands of contact lenses at competitive prices while delivering exceptional customer service. The company has served more than 8 million customers, stocks more than 15 million contact lenses, and delivers more than 200,000 contact lenses every day directly to customers. Through its award-winning website, www.1800contacts.com, and its easy-to-remember, toll-free telephone number “1-800 CONTACTS” (1-800-266-8228), the company ships an industry leading 98 percent of its orders within one business day of receipt and verification of prescriptions. Through its Glasses.com division, the company offers leading name-brand glasses, free In-Home Try-On, free shipping, free returns and innovative solutions for the consumer interested in purchasing glasses online. Glasses.com is dedicated to changing the way the world buys glasses.

About Demandware

Demandware, a leader in digital commerce, enables the world’s premier retailers to move faster and grow faster in the changing face of retail. Demandware’s enterprise cloud platform minimizes the costs and complexities of running global, omni-channel commerce operations, and empowers retailers to respond with speed and agility to new market opportunities and continually evolving consumer expectations. For more information, visit www.demandware.com, call +1-888-553-9216 or email info@demandware.com.

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Contacts

1-800 CONTACTS Media Contact:
Gene Rodriguez, 317-488-6168
Public Relations Director, WellPoint
geraldine.rodriguez@anthem.com
or
Demandware Media Contact:
Payal Patel Cudia, 781-425-1328
Director, Corporate Communications, Demandware
pcudia@demandware.com
or
Demandware Investor Contact:
Erica Smith, 781-425-1222
Vice President Investor Relations, Demandware
esmith@demandware.com

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Contacts

1-800 CONTACTS Media Contact:
Gene Rodriguez, 317-488-6168
Public Relations Director, WellPoint
geraldine.rodriguez@anthem.com
or
Demandware Media Contact:
Payal Patel Cudia, 781-425-1328
Director, Corporate Communications, Demandware
pcudia@demandware.com
or
Demandware Investor Contact:
Erica Smith, 781-425-1222
Vice President Investor Relations, Demandware
esmith@demandware.com