Office Ally and Essette Partner to Provide Direct Communication Between Provider Offices and Payers

SAN ANTONIO--(BUSINESS WIRE)--Office Ally and Essette, two of the nation’s premier Web-based companies serving the healthcare industry, have teamed up to introduce the only product of its kind that allows providers in private practice to communicate in real time with case managers. Office Ally provides a Web-based clearinghouse, practice management system, Electronic Health Records program and a patient portal. Essette provides Web-based care management software.

“This unique partnership provides a fully integrated solution that allows individual practices to function as they always did yet be part of a much larger healthcare community”

“This unique partnership provides a fully integrated solution that allows individual practices to function as they always did yet be part of a much larger healthcare community,” said Brian O’Neill, founder and president of Office Ally. “Such an arrangement means better care for the patient, reaches better outcomes, and reduces the overall cost of healthcare.”

One of the many intuitive features of the system is the notification sent to the case manager when a patient appears on a providers’ calendar. This allows for the case manager to begin a dialog with the office staff to ensure that all the required exams are performed. The case manager also has the ability to download the care plan to the provider office prior to the visit. In addition, the office staff can upload into the case management system all test results immediately, thus allowing the case manager to make decisions quicker and, by doing so, reduce the overall patient care costs.

Video chatting between a case manager and the provider office at point of care or between the case manager and a patient in their home is another exciting feature of the new system. While chatting with the patient, the case manager may send the patient paperwork that is needed as well as relevant patient education materials. As with the other features of the service, this results in huge time savings and significant cost containment.

Further information on this new service may be obtained at www.officeally.com.

About Essette

Dedicated to a business model focused on integrating healthcare’s needs with technology, creative thought and integrity, Essette is committed to making a difference. The Essette™ (pronounced eh-SET) Web-based care management software offers an incredibly efficient, user-friendly, high-performance platform specializing in partner-integrated solutions. Learn more about EssetteCM™ and Essette’s other simple software solutions by visiting www.essette.com or through [e-mail].

About Office Ally

Office Ally is the only organization in the country offering healthcare providers a full complement of revenue-cycle management services including a patient portal, electronic health records, a practice management system, a clearinghouse and a billing service all under one company. Founded in 2000 the company currently works with more than 275,000 providers and 5,600 insurance carriers in all 50 states. It also houses eligibility for nearly 400 IPAs and small health plans. Its complete suite of interactive ASP Internet-based solutions includes a patient health registry – Patient Ally™, electronic health records – EHR 24/7™, practice management – Practice Mate™, clearinghouse and case-connect tool. All of Office Ally’s products and services are offered at minimal or no cost to providers, with customer and technical support available 24/7. Further information may be obtained at www.officeally.com.