Swisscom Signs NetCracker to Long-Term Maintenance Agreement for IP Service Fulfillment Solution

NetCracker to Ensure Optimal Delivery of Next-Generation IP Services

WALTHAM, Mass.--(BUSINESS WIRE)--NetCracker Technology announced today that it has signed a long-term software maintenance agreement to support Swisscom (Switzerland) Ltd’s IP Service Fulfillment solution. NetCracker has been a strategic partner with Swisscom on a number of complex transformation projects over the years, most recently designing and deploying their Fiber and Copper IP Service Fulfillment and Assurance solution. Under the terms of the current contract, NetCracker will provide comprehensive support for this system, which delivers next-generation, converged, IP-based services.

“Swisscom’s decision to continue its partnership with NetCracker is a true testament to the value they place on our knowledge, expertise, and technical ability”

Swisscom (Switzerland) Ltd is Switzerland’s largest telecom operator and service provider. Swisscom offers customers throughout the country a full range of products and services including Internet, TV, mobile, landline, and IP-based voice and data communication.

Swisscom utilizes NetCracker Telecom Operations and Management Solution (TOMS)-based fulfillment and assurance capabilities to support the company’s strategic All-IP program. Specifically, the solution provides service and resource provisioning and activation, network management, and day-to-day assurance of all IP-based services. The agreement with NetCracker will help Swisscom to monetize its investment in this solution, lower the total cost of ownership, and deliver a quality customer experience.

“Our long-term contract with NetCracker will enable us to support the IP Service Fulfillment solution well into the future at a lower cost, and will also enhance our ability to respond to rapidly changing market demands by offering new and compelling services with the required quality to our customers,” said Swisscom’s Service Manager of Network Operations.

“Swisscom’s decision to continue its partnership with NetCracker is a true testament to the value they place on our knowledge, expertise, and technical ability,” said Sylvain Seignour, NetCracker’s Vice President Americas and Europe. “This new agreement will not only lower OpEx and CapEx, but will also enable Swisscom to focus on the evolution of their network infrastructure and the expansion of their business.”

About NetCracker Technology

NetCracker Technology, a subsidiary of NEC Corporation, is the leading provider of BSS/OSS solutions to service providers around the world. NetCracker’s comprehensive, end-to-end BSS/OSS offering includes billing, customer care, online rating & charging, resource and network management, IT platforms, and service fulfillment & assurance, as well as an extensive professional services portfolio that includes managed services and end-to-end outsourcing. Our innovative, end-to-end BSS/OSS solutions enable service providers to operationalize next-generation connectivity, maximize the convergence of network and IT, monetize content, and deliver a compelling customer experience. For more information, please visit www.NetCracker.com.

NetCracker is a registered trademark of NetCracker Technology Corp. All other company or product names mentioned in this press release may be trademarks or registered trademarks of the respective companies with which they are associated.

About NEC Corporation

NEC Corporation is a leader in the integration of IT and network technologies that benefit businesses and people around the world. By providing a combination of products and solutions that cross utilize the company’s experience and global resources, NEC’s advanced technologies meet the complex and ever-changing needs of its customers. NEC brings more than 100 years of expertise in technological innovation to empower people, businesses and society. For more information, visit NEC at http://www.nec.com.

NEC is a registered trademark of NEC Corporation. All Rights Reserved. Other product or service marks mentioned herein are the trademarks of their respective owners. © 2013 NEC Corporation.

About Swisscom Ltd

Swisscom is Switzerland's leading telecoms provider, with 6.2 million mobile customers, 791,000 Swisscom TV customers and around 1.7 million broadband connections (retail). In 2012, the company's 19,514 employees (full time equivalents) generated revenues of CHF 11.384 billion. Swisscom has a presence throughout Switzerland and offers a full range of products and services for mobile, landline and IP-based voice and data communication. Massive investments in network infrastructure ensure that this will remain the case in the future. With Swisscom TV, customers too have become increasingly aware of the trend towards multimedia. Swisscom is active in one of the most attractive broadband markets in Europe via the Italian provider Fastweb. Swisscom also offers services for IT infrastructure outsourcing as well as the management of communications infrastructures.