CCG Catalyst Hires Vinece Pastor as Practice Manager and Senior Consultant

25-Year Banker Brings Strategy and Customer Experience Expertise to the Firm

PHOENIX--(BUSINESS WIRE)--Phoenix-based CCG Catalyst, a bank consulting firm providing strategic guidance for financial organizations, has hired Vinece Pastor as Practice Manager and Senior Consultant.

“Vinece’s depth of expertise in strategic planning and customer experience in tier-one banks will add great value for our client base, and her experience as a consultant advising banking clients in operations, contact center, program implementation, and customer experience projects is an ideal fit for our firm”

With her 25 years in banking and financial services, Ms. Pastor brings to the firm a wealth of experience in strategic planning, operations analysis, mergers and acquisitions, technology implementations, process improvement, revenue growth, and financial management. Prior to joining CCG Catalyst Ms. Pastor was an independent consultant and served tenures at RBS Citizens Financial Group, Capital One Bank / Chevy Chase Bank and SunTrust Bank.

“Vinece’s depth of expertise in strategic planning and customer experience in tier-one banks will add great value for our client base, and her experience as a consultant advising banking clients in operations, contact center, program implementation, and customer experience projects is an ideal fit for our firm,” said Paul Schaus, president of CCG Catalyst.

Ms. Pastor holds a Bachelor of Science in Merchandising from Florida State University and a Master of Science in Management from Lesley University.

About CCG Catalyst

Founded in 1998, Phoenix-based CCG Catalyst is a bank consulting firm providing strategic planning to North American and international banks. The company offers its clients strategic advice regarding customized solutions that boost profitability and enhance service levels, particularly when dealing with the adoption of technology, new business practices and growing market share. For more information, visit the company's Web site at www.ccg-catalyst.com.