MILWAUKEE--(Marcus® Hotels & Resorts, a division of The Marcus Corporation (NYSE: MCS), today announced that five of its owned and/or managed properties have received the AAA Four Diamond Award® rating in 2013.)--
“As travel demands continue to increase, we pride ourselves on providing the high-quality, attentive customer service our guests have come to expect”
The Pfister Hotel in Milwaukee, Wis., has maintained AAA Four Diamond status for 37 consecutive years since the Diamond Ratings were first introduced in 1976. The Grand Geneva Resort & Spa in Lake Geneva, Wis. received AAA Four Diamond status for 16 consecutive years; the Westin Columbus in Columbus, Ohio received the rating for 17 consecutive years; the Skirvin Hilton in Oklahoma City, Okla. received the rating for the seventh consecutive year and the Hilton Milwaukee in Milwaukee, Wis. received the rating for the third consecutive year.
Four Diamond Award ratings are among the most well-known and respected trademarks in the global travel industry. As part of the rating process, AAA trained inspectors conduct unannounced on-site hotel evaluations based on cleanliness, comfort and hospitality. A total of 1,535 hotels throughout the U.S., Canada, Mexico and the Caribbean received the Four Diamond Rating in the past 12 months, qualifying them for the 2013 Four Diamond Award® list.
“As travel demands continue to increase, we pride ourselves on providing the high-quality, attentive customer service our guests have come to expect,” said Kirk A. Rose, president of Marcus Hotels & Resorts. “It’s an honor to have five properties on the AAA Four Diamond Award list and a testament to our associates’ ongoing commitment to providing extraordinary service to our guests.”
“In 2012 we celebrated 50 years of ownership of The Pfister Hotel, our flagship property. In 2013, we will be celebrating the hotel’s 125th anniversary. Today, The Pfister Hotel remains one of only 13 hotels that have maintained the Four Diamond Rating for 37 consecutive years,” added Rose.
For more information on AAA Four Diamond criteria, please visit http://newsroom.aaa.com.
For more information on the latest news and updates from Marcus Hotels & Resorts, please visit: http://media.marcushotels.com.
Marcus Hotels & Resorts
Marcus Hotels & Resorts, a division of The Marcus Corporation (NYSE: MCS), owns and/or manages 20 hotels, resorts and other properties in 11 states. A force in the hospitality industry, Marcus Hotels & Resorts provides expertise in management, development and historic renovations. The company’s portfolio includes a wide variety of properties including city-center meeting hotels, upscale resorts and branded first-class hotels. For more information on the latest news and updates, please visit: http://media.marcushotels.com and follow the company on Facebook and Twitter (@MarcusHotels).
About The Marcus Corporation
Headquartered in Milwaukee, Wis., The Marcus Corporation is a leader in the lodging and entertainment industries, with significant company-owned real estate assets. In addition to its Marcus Hotels & Resorts division, the company’s movie theatre division, Marcus Theatres®, is the fifth largest theatre circuit in the United States and currently owns or operates 687 screens at 55 locations in Wisconsin, Illinois, Iowa, Minnesota, Nebraska, North Dakota and Ohio. For more information, visit the company’s web site at www.marcuscorp.com.
Certain matters discussed in this press release are “forward-looking statements” intended to qualify for the safe harbors from liability established by the Private Securities Litigation Reform Act of 1995. These forward-looking statements may generally be identified as such because the context of such statements include words such as we “believe,” “anticipate,” “expect” or words of similar import. Similarly, statements that describe our future plans, objectives or goals are also forward-looking statements. Such forward-looking statements are subject to certain risks and uncertainties which may cause results to differ materially from those expected, including, but not limited to, the following: (1) the availability, in terms of both quantity and audience appeal, of motion pictures for our theatre division, as well as other industry dynamics such as the maintenance of a suitable window between the date such motion pictures are released in theatres and the date they are released to other distribution channels; (2) the effects of increasing depreciation expenses, reduced operating profits during major property renovations, and preopening and start-up costs due to the capital intensive nature of our businesses; (3) the effects of adverse economic conditions in our markets, particularly with respect to our hotels and resorts division; (4) the effects of adverse weather conditions, particularly during the winter in the Midwest and in our other markets; (5) the effects on our occupancy and room rates of the relative industry supply of available rooms at comparable lodging facilities in our markets; (6) the effects of competitive conditions in our markets; (7) our ability to identify properties to acquire, develop and/or manage and the continuing availability of funds for such development; and (8) the adverse impact on business and consumer spending on travel, leisure and entertainment resulting from terrorist attacks in the United States or incidents such as the recent tragedy in a movie theatre in Colorado. Shareholders, potential investors and other readers are urged to consider these factors carefully in evaluating the forward-looking statements and are cautioned not to place undue reliance on such forward-looking statements. The forward-looking statements made herein are made only as of the date of this press release and we undertake no obligation to publicly update such forward-looking statements to reflect subsequent events or circumstances.