Providence Health Care Selects M*Modal to Deliver Speech-Enabled Transcription Services for the Lower Mainland Health Authorities in Canada

VANCOUVER, British Columbia--(BUSINESS WIRE)--M*Modal Canada, a leading provider of clinical documentation and speech understanding solutions, today announced that Providence Health Care (PHC), leader of consolidated Health Information Management service across British Columbia’s Lower Mainland, has selected M*Modal Fluency for Transcription™ as the exclusive speech platform for all Lower Mainland Health Authorities hospitals and facilities. As the largest health network in British Columbia, Canada, Lower Mainland Health Authorities will be implementing this technology in 38 hospitals and health centers to improve the quality of documentation and productivity for approximately 10,000 physicians.

“Our cloud-based technology surpasses traditional transcription solutions, giving physicians reliable, accurate records that will allow them to provide better care to their patients and improve the workflow of the entire health facility”

PHC was charged with identifying a clinical documentation platform to replace multiple aged, legacy systems throughout the Lower Mainland Health Authorities facilities, and selected M*Modal Canada for its ability to deploy a single, speech-based solution. In addition to PHC, Lower Mainland Health Authorities includes Fraser Health, Vancouver Coastal Health and Provincial Health Services Authority.

“We are intensely focused on developing a clinical documentation model that provides the highest quality care with best-in-class efficiency and turnaround times,” said Yoel Robens-Paradise, Executive Director, Integrated Health Information Management at Providence Health Care. “We’ve partnered with M*Modal to deliver on that promise with a common platform that works seamlessly across all of our facilities and improves physician productivity.”

M*Modal’s Fluency for Transcription gives physicians a single document management and workflow solution that integrates the capture of voice with speech recognition, editing and electronic signature tools. With this platform, physicians can quickly and easily create comprehensive electronic health records that relay the heart of the patient's story.

“Our cloud-based technology surpasses traditional transcription solutions, giving physicians reliable, accurate records that will allow them to provide better care to their patients and improve the workflow of the entire health facility,” said Vern Davenport, CEO, M*Modal. “The opportunity to work with one of the largest healthcare providers in Canada is very exciting for our global team.”

Hospitals and health systems continue to be faced with the challenge of increasing documentation requirements. As the largest clinical documentation services provider in the U.S. and Canada, M*Modal offers the scalability and high-quality documentation to help customers maximize healthcare resources, turnaround time and return on investment. Cloud-based M*Modal Fluency for Transcription further empowers quality assurance and HIM personnel to monitor quality and transcription workflows. The solution also enables physicians to dictate anytime, anywhere, on any device, and perform real-time editing of their own speech recognized reports, improving speed and the entire transcription process.

For more information on M*Modal please visit www.mmodal.com or follow on Twitter @MModal.

About Providence Health Care

Providence Health Care is one of Canada's largest faith-based health care organizations, operating 16 facilities within Vancouver Coastal Health. Guided by the principle "How you want to be treated," PHC's 1,200 physicians, 6,000 staff and 1,500 volunteers deliver compassionate care to patients and residents in British Columbia. Providence’s programs and services span the complete continuum of care and serve people throughout B.C. PHC operates one of two adult academic health science centres in the province, performs cutting-edge research in more than 30 clinical specialties, and focuses its services on six “populations of emphasis”: cardiopulmonary risks and illnesses, HIV/AIDS, mental health, renal risks and illness, specialized needs in aging and urban health.

About M*Modal and MModal Inc.

M*Modal is a leading healthcare technology provider of advanced clinical documentation solutions, enabling hospitals and physicians to enrich the content of patient electronic health records (EHR) for improved healthcare and comprehensive billing integrity. As the largest clinical transcription service provider in the U.S., with a global network of medical editors, M*Modal also provides advanced cloud-based Speech Understanding technology and data analytics that enable physicians and clinicians to capture and include the context of their patient narratives in a single step into electronic health records, further enhancing their productivity and the cost-saving efficiency and quality of patient care at the point of care. M*Modal has been recognized as one of the fastest growing technology companies in North America, placing in the top third of Deloitte’s Technology Fast 500 for 2012. For more information, please visit www.mmodal.com, Twitter, Facebook and YouTube.