NEW YORK & CLARK, Philippines--(BUSINESS WIRE)--iQor, a global provider of intelligent customer interaction and outsourcing solutions, announced recently during a special Groundbreaking ceremony that it will again expand its operations in the Clark Special Economic Zone in the Philippines with a new, state-of-the-art contact center that will help create up to 1,000 new jobs.
Norm Merritt, iQor’s President and CEO, was on hand to express his enthusiasm in announcing the company’s newest contact center in the Philippines.
“The quality of the workforce and the superior support and service iQor employees provide to our clients and their customers continues to be the main driver of our expansion efforts in the Philippines,” said Merritt. “We’ve received a tremendous amount of support from local officials and the Clark Development Corporation. I want to thank all those who’ve worked so hard to create a business-friendly environment. Your efforts are paying off for Clark.”
iQor opened its first facility in Clark in 2006 with just 50 employees and has created more than 2,500 jobs since then. iQor plans to hire 500 new employees immediately after the expansion is ready in early 2013. iQor is investing in growth around the world, including expanding or opening Centers of Excellence in Columbus, Ohio; Tucson, Arizona; and Dallas, Texas in 2013.
Those interested in applying for a position at one of iQor’s Clark Centers of Excellence may do so online at www.iqor.com.
Headquartered in New York City, iQor is a global provider of intelligent customer interaction and outsourcing solutions with 14,000 employees in 31 Centers of Excellence dedicated to understanding each customer’s DNA. Using data science and real-time analytics intelligence, iQor delivers extraordinary customer experiences that enhance revenue while promoting and protecting its clients’ brands. iQor specializes in providing data-driven, technology-empowered customer support and processing services in the consumer and commercial markets. For more information, please visit www.iqor.com.