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September 25, 2012 05:06 AM Eastern Daylight Time 

Research and Markets: World Class Communication: How great CEO's win with the public, shareholders, employees, and the media

DUBLIN--(BUSINESS WIRE)--Research and Markets (http://www.researchandmarkets.com/research/8thjbt/world_class) has announced the addition of John Wiley and Sons Ltd's new book "World Class Communication. How great CEO's win with the public, shareholders, employees, and the media" to their offering.

“World Class Communication. How great CEO's win with the public, shareholders, employees, and the media”

Proven advice for communicating effectively before the media, customers, employees, and investor relations

Many executives focus too narrowly on the financial side of their business and neglect the importance of communicating with their employees, the media, and the public. World Class Communication equips you with crisis lessons, procedures, and examples that could help your company save millions of dollars through proper preparation and response. The must-have book every CEO needs, World Class Communication is packed with examples of good and bad handling of countless situations and expert instruction on how to manage them without breaking into a sweat.

- Reveals the keys to successful shareholder communication

- Tips for winning in the mediaevery time out

- Expert tips for developing powerful public speaking techniques

- Discover how to rally employee support and performance through communication

There is a great, and often irrational, fear of the media among CEOs, with too few executives truly knowing how to deliver a message effectively in an interview. World Class Communication delivers the necessary tools and techniques you need to communicate your message to your target audience from shareholder meetings to corporate communications to handling crises.

Key Topics Covered:

Chapter 1 The Scudder Method

Chapter 2 You Are a Brand: Make It the Right One

Chapter 3 Active Listening: A Critical Management Tool

Chapter 4 Customs, Culture, and Language Count: Engage Humbly

Chapter 5 Where's the CCO?

Chapter 6 Words Matter

Chapter 7 Be Strong: Apologize

Chapter 8 Investors: Handle with Care

Chapter 9 Employees: A Vital Audience

Chapter 10 CEOs and Boards: Times Have Changed

Chapter 11 The News Media: Opportunity and Peril

Chapter 12 Winning in the Media

Chapter 13 Media Training: A Modern Day Necessity

Chapter 14 Public Speaking: Power, Persuasion, and Good Will

Chapter 15 Winning at the Lectern

Chapter 16 Fielding the Questions: Challenge and Opportunity

Chapter 17 Speechwriter and Speaker: A Critical Alliance

Chapter 18 Humor: A Powerful Tool, But Handle with Care

Chapter 19 The Role of Philanthropy: Doing Well by Doing Good

Chapter 20 Advocating for Your Company

Chapter 21 Crisis: A CEO's Supreme Test

Chapter 22 Hostile Takeovers: The Wolf at the Door

Chapter 23 Turnarounds: Righting the Ship

Chapter 24 Government Hearings

Authors

  • Virgil Scudder.
  • Ken Scudder.

For more information visit http://www.researchandmarkets.com/research/8thjbt/world_class

Source: John Wiley and Sons Ltd

Contacts

Research and Markets
Laura Wood, Senior Manager.
press@researchandmarkets.com
U.S. Fax: 646-607-1907
Fax (outside U.S.): +353-1-481-1716

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