Castel Unveiling Real-Time Business Intelligence Dashboard

Castel Compass™ Launches at Debt Connection Symposium, September 10 – 13, 2012, Red Rock Hotel, Las Vegas

BUFFALO, N.Y.--(BUSINESS WIRE)--Castel Communications, LLC, a leading supplier of contact management solutions to global companies, announced today it will launch its newest application, Castel Compass™, at the Debt Connection Symposium in Las Vegas, September 10 – 13, 2012.

“Castel customers look to our solutions to deliver immediate metrics for their business such as agent and campaign productivity, promises and payments tracking”

The customizable Castel Compass™ Business Intelligence Center provides access to real-time key performance indicators at any given time throughout the day. The dashboard is an easy-to-use graphical interface that may depict multiple key performance indicators in a single view. Users may drill down and across specific windows to find valuable real-time information when needed most.

“Castel customers look to our solutions to deliver immediate metrics for their business such as agent and campaign productivity, promises and payments tracking,” says Rachid Cheaib, Castel CEO. “Castel Compass™ brings the ability to customize one’s own real-time dashboard, focus upon particular areas of the business during the day and truly see details more quickly.”

DCS2012 Attendees are invited to stop by Booth #603 to learn more about Castel Compass™ and other innovative solutions by Castel.

About Castel: Headquartered in Buffalo, NY, Castel Communications, LLC is a market leader in delivering cutting-edge call center solutions for leading financial institutions, collection agencies, and telemarketing organizations across the globe. For more information about Castel products and services, call 800.657.8215, or visit www.castel.com.

©2012 Castel Communications, LLC. Castel logo is a trademark of Castel Communications, LLC.