CUSTOMER SUCCESS: Cast & Crew in Starring Role as Business “Transformer”

BMC helps leading payroll services provider meet entertainment industry demands

HOUSTON--()--Cast & Crew, a leading provider of payroll services to Hollywood’s largest studios, is in production on its next big ‘blockbuster’ – transforming itself for long-term competitive advantage.

After joining the company four years ago, Dean Barry, CIO at Cast & Crew, seized the opportunity to establish a technology foundation to address the needs of a dynamic industry historically known for its slow adoption of back-office technology solutions.

Barry implemented BMC FootPrints, an IT service management (ITSM) solution from BMC Software (NASDAQ:BMC), to help manage Cast & Crew’s IT environment – the engine behind the company’s award-winning payroll service.

“By implementing BMC’s solutions, we helped drive technology adoption and raised the bar for companies within our industry,” Barry noted. “More importantly, BMC added amazing value for our organization, not only in terms of improving operational efficiencies, but also helping us focus on creating new channels of revenue as well. Our expanded services and products are also bringing more opportunities for our clients.”

The Challenge

Create competitive advantage through significant improvements to IT, accounting, asset management and other back-office systems.

The Solution

After evaluating a number of other competitors, including ServiceNow, Cast & Crew chose BMC FootPrints because it offered the perfect balance between sophistication and ease-of-use.

Benefits

Within two months of the decision, Cast & Crew successfully deployed the BMC FootPrints solution and continues to experience business, operational and financial benefits.

Today, the BMC FootPrints solution represents a cornerstone in Cast & Crew’s transformation, enabling double-digit, year-over-year revenue growth for the past three years. Specifically, BMC FootPrints has provided greater visibility into reporting than Cast & Crew had ever seen before.

With a better picture of how the business was operating, Barry and other IT managers within the organization could make proactive decisions, automate certain functions and ensure the business ran smoother overall. Efficiencies also allowed Cast & Crew to focus more time on innovation initiatives to gain ground on competitors.

For more information on Cast & Crew’s implementation and BMC’s FootPrints solution, please visit:

Business Runs on IT. IT Runs on BMC Software.

Business runs better when IT runs at its best. That's why more than 20,000 IT organizations – from the Global 100 to the smallest businesses – in over 120 countries rely on BMC Software (NASDAQ: BMC) to manage their business services and applications across distributed, mainframe, virtual and cloud environments. With the leading Business Service Management platform, Cloud Management, and the industry’s broadest choice of IT management solutions, BMC helps customers cut costs, reduce risk and achieve business objectives. For the four fiscal quarters ended March 31, 2012, BMC revenue was approximately $2.2 billion.

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Contacts

BMC Software
Scott Pace, +1-813-514-3815
scott_pace@bmc.com
or
Ogilvy PR Worldwide
Zoey Farooq, +1-415-677-2713
zoey.farooq@ogilvy.com

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Contacts

BMC Software
Scott Pace, +1-813-514-3815
scott_pace@bmc.com
or
Ogilvy PR Worldwide
Zoey Farooq, +1-415-677-2713
zoey.farooq@ogilvy.com