LONGMONT, Colo.--(BUSINESS WIRE)--Intrado Inc., a subsidiary of West Corporation and a leading provider of 9-1-1 technology solutions, recently debuted its Emergency Assist solution in the United States. This new service enables a wireless carrier to quickly locate a mobile device even when it is not in use by the subscriber.
Emergency Assist gives law enforcement increased capability to respond to potentially life threatening situations in a timely manner. In a circumstance where a person with a mobile phone needs to be located quickly, their carrier simply inputs a phone number into the automated Emergency Assist tool. The tool then generates the latitude and longitude and a map of the phone’s location.
“Wireless carriers receive a significant number of requests from law enforcement to locate a mobile device when it is in ‘idle’ mode,” said Dami Hummel, vice president and general manager, Intrado. “Today, this is a very manual process that can take up to two weeks to complete. With Emergency Assist, that time can be reduced to a matter of seconds.”
“It is important to note that Emergency Assist follows the subpoena process and only provides such service at the request of law enforcement officials,” said Hummel. “But now, the carriers can comply with these requests more quickly, with fewer resources and improved location accuracy.”
Emergency Assist has been deployed in Canada since December 31, 2011.
Wireless carriers interested in learning more about the Intrado Emergency Assist product are encouraged to contact Intrado at email@example.com or 1.866.827.1688.
In business for more than 30 years, Intrado, a subsidiary of West Corporation, has maintained a focus and passion for saving lives and supporting the needs of public safety. Agencies and telecommunication services providers throughout the world depend on Intrado for emergency communication services and technology. Intrado’s dedicated focus on emergency communications technology allows the company to continue pioneering network innovations that improve emergency response. For more information, visit www.intrado.com, or follow Intrado on Facebook and Twitter.