SCOTTSDALE, Ariz.--(BUSINESS WIRE)--RSC Equipment Rental, Inc., the operating company of RSC Holdings Inc. (NYSE:RRR), today announced the release of its 2011 Corporate Social Responsibility report, The Right Way, Every Day, available at www.RSCrental.com/csr. The report outlines the evolution and maturation of RSC’s sustainability management strategy and the competitive advantage RSC has realized through specific environmental, social, and governance initiatives. The report also highlights the close alignment between RSC’s financial goals and its core values of safety, integrity, passion for people, continuous improvement, and customer focus.
“These guiding principles have served us well in delivering tangible results—in safety, ethics, environmental performance, customer service, and employee engagement—and in creating significant value for our Company and its stakeholders,” stated Erik Olsson, President and CEO of RSC Equipment Rental. Neil Sparks, who leads our CSR effort, added, “Our CSR report again demonstrates our commitment to continuously improve our corporate social responsibility efforts and we are proud of what RSC has accomplished.”
The 2011 CSR report details RSC’s progress on a number of long-term sustainability priorities and highlights performance achievements in 2011:
- RSC’s efforts to embed a culture of safety throughout the organization resulted in a 38% drop in safety incidents during 2011, and yielded the lowest TRIR, 1.14, ever recorded at the company.
- In 2011, RSC saved more than $26 million through environmental and continuous improvement initiatives such as its equipment refurbishment program, fleet management and routing technologies, and Rapid Improvement Process (RIP) events.
- 80% of RSC’s top 20 customers now use the industry-leading E2TTM Equipment Emissions Tracking tool on a monthly basis to measure and manage the CO2 impacts of their projects.
- RSC has maintained its exceptional record of customer satisfaction. Based on more than 23,000 customer survey responses received in 2011, RSC’s Net Promoter Score (NPS) stands at an impressive 67%.
To read the report and learn more about CSR efforts at RSC Equipment Rental, please visit http://www.rscrental.com/csr.
About RSC Holdings Inc.
RSC Holdings Inc., based in Scottsdale, Arizona, is the holding company for the operating entity RSC Equipment Rental, Inc. (“RSC”), which is a premier provider of rental equipment in North America, servicing the industrial, maintenance and non-residential construction markets with $2.7 billion of equipment at original cost. RSC offers superior equipment availability, reliability and 24x7 service to customers through an integrated network of 434 branch locations across 42 states in the United States and three provinces in Western Canada. Customer solutions to improve efficiency and reduce cost include the proprietary Total Control® rental management software, Mobile Tool Rooms™ and on-site rental locations. With over 4,600 employees committed to safety and sustainability, RSC delivers the best value and industry-leading customer service. All information is as of March 31, 2012. Additional information about RSC is available at www.RSCrental.com.