Atlassian Goes Social with JIRA 5 – Connects People, Applications and Activity to Accelerate Software Development

SAN FRANCISCO & SYDNEY--(BUSINESS WIRE)--Atlassian, the leading provider of collaboration software for product teams, today launched JIRA 5, the latest release of its flagship product. Available through both an OnDemand and on-site offering, JIRA 5 offers a social product development platform that connects people, applications and activity to accelerate the software development process. New social features such as mentions, sharing and live activity streams immediately bring users into real-time discussions.

“This integration redefines how support and engineering teams can work together to enrich customer satisfaction.”

JIRA 5's platform - including an expanded plugin API and improved REST APIs –allows third-party software vendors to easily integrate with JIRA and create products that are seamlessly compatible with future JIRA releases, saving companies time and money. More than 30 integration partners, including Box, Gliffy, New Relic, Zephyr, Zendesk, Salesforce.com, Tempo and GetSatisfaction are launching JIRA 5 compatible third-party products. More than 100 commercial and free plugins are also available with today’s launch.

“JIRA 5 continues to push the software development process forward, this time through new social capabilities that improve real-time communication and better connect developers, technical teams, business users and customers – basically everyone building software products together,” said Jay Simons, president of Atlassian. “JIRA 5's enhanced integration platform also helps connect information from other enterprise products - a sales ticket from Salesforce.com, or a customer service request from Zendesk - directly to the JIRA issue tracking and workflow engine, putting more information directly into the hands of product teams."

JIRA is used by more than 70 percent of Fortune 100 companies. JIRA sits at the center of the software development process, connecting teams with development tasks such as bug tracking, feature development, agile planning, and activity monitoring.

Sharing Features Connect Developers, Teams and Data in Real Time

“Before JIRA, our developers lost so much time reproducing the wheel through a tedious process of figuring out what had been done and who’d already been involved,” said Alex Kirmse, head of mobile development for Zappos.

JIRA 5’s new sharing and mention features makes it easy to pull team members or co-workers into the conversation. Live activity streams update team members on all related activities and information, much like Facebook and Twitter activity streams.

“The effectiveness of our team's communications has increased with direct commenting to individuals and live activity streams,” said Max Pool, CEO of Sycorr, a mobile banking company. “The integration platform for JIRA 5 is the best yet. REST APIs improve our ability to integrate across platforms, while improvements to JIRA's powerful search engine (JQL) – such as historic change support – allow us to get even more creative in how we use the system and get the data we want from it.”

Building Businesses on the JIRA 5 Platform

JIRA 5’s new stable plugin API and improved REST APIs make it easy for integration partners and other plugin developers to build integrated software products. More than a quarter of JIRA's 400 plugins and more than 15 remote SaaS integrations are launching with JIRA 5 compatibility. Plugins built using the JIRA 5 stable plugin API will be compatible with future upgrades to JIRA.

“We feel confident in betting our business on JIRA’s success,” explains Samir Shah, CEO of Zephyr. “JIRA 5's new API connects development to QA, and gives our test case management tools more adoption because users know they can upgrade to future releases without having to wait on add-on upgrades.”

“JIRA 5 is another quantum leap by Atlassian in their mission to creatively enable large scale collaboration at the nexus of engineering and support," said Adrian McDermott, vice president of engineering and product management at Zendesk. "This integration redefines how support and engineering teams can work together to enrich customer satisfaction.”

Availability

Starting today, Atlassian is offering a free 30-day trial of JIRA 5. JIRA can be purchased for on-site download for just $10 for 10 users, or OnDemand starting at $10/month for 10 users.

New JIRA Enterprise Offering

To ensure the success of large deployments, Atlassian is introducing a new JIRA Enterprise offering with additional support, training and engagement. Customers with 500 or more JIRA users can now receive 24X7 phone support, end-user training, and administrator certification, among other enhanced services. For more information, go to http://www.atlassian.com/enterprise.

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About Atlassian

Atlassian products help innovators everywhere plan, build and launch great software. More than 18,000 large and small organizations – including Citigroup, eBay, Netflix and Nike – use Atlassian’s issue tracking, collaboration and software-development products to work smarter and deliver quality results on time. Learn more at http://atlassian.com.

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