Leaders in Healthcare Partner with Nuance for Enterprise-Wide Clinical Speech Recognition Solutions

Proven Results and Expanded Portfolio Capabilities Drive Customer Adoption; HIMSS 2012 to Showcase Advancements to Voice, Clinical Language Understanding, and Mobile Solutions from Nuance

Booth #3523
HIMSS12

LAS VEGAS--()--From HIMSS 2012, Nuance Communications, Inc. (NASDAQ: NUAN) announces preeminent new healthcare customers and expanded deployments of its industry-leading, clinical speech recognition solutions. Supporting the needs and preferences of more than 450,000 healthcare providers across more than 10,000 institutions, Nuance’s healthcare portfolio of voice and clinical language understanding (CLU) solutions continues to be recognized as industry standard for the high-quality capture and intelligent use of clinical information.

Nuance’s healthcare portfolio holds multiple top-ranked positions within the 2011 Best in KLAS Awards: Software & Services report including eScription, which has been #1 within the speech recognition category for eight consecutive years, Dragon Medical Practice Edition and PowerScribe 360 Reporting.

“Nuance has a proven track record in speech recognition. Their longstanding success is nearly unmatched across the industry, with eScription winning eight consecutive Best in KLAS Awards,” said Adam Gale, President of KLAS. “Over the past several years, KLAS has watched Nuance acquire, develop and deliver technologies that continue to automate the clinical documentation information lifecycle. Customers are excited to share the impact and return on investment these solutions are having on the clinical documentation process. As the need to turn disparate medical data into actionable information rise, we expect to see provider demand for natural language processing or Clinical Language Understanding solutions to also grow. This creates an exciting opportunity for Nuance.”

Joining the company of leaders in healthcare around the world, organizations including Banner Health, Carle Foundation Hospital and Physician Group, Carolinas Healthcare System, Catholic Health Partners, Lafayette General Medical Center, Lancaster General Health, Martin Health System, Norton Healthcare, Providence Health Plans, Radiologic Associates, PC, Roper St. Francis Healthcare, Saint Charles Health System, Saint Francis Hospital and Health Centers, Samaritan Health Services, Singing River Health System, The Valley Hospital, Via Christi Health and UCSF Medical Center have all partnered with Nuance to empower their clinicians to document care by simply speaking. Through the delivery of clinical speech recognition solutions and Nuance Transcription Services, Nuance is helping to make physicians more productive as part of the clinical documentation process, resulting in better quality notes, improved use of electronic health record (EHR) systems, and efficiency gains that drive cost savings for the healthcare enterprise.

Voice of Customer Testimonials

“In December, we expanded Dragon Medical across our healthcare enterprise, enabling 260 providers access to voice-driven, real-time documentation as part of the Epic EHR workflow,” said Ed Collins, Vice President and Chief Information Officer, Martin Health System. “Dragon Medical has proved to be an invaluable tool for our clinicians. In fact, the ongoing requests for Dragon Medical continue and we expect will expand to our nursing staff. With Dragon Medical, we’ve been able to reduce the cost of medical transcription by two-thirds in the first 60 days, our medical record turnaround time has gone from 24 hours+ to being instantaneous, our physicians can leverage voice-powered shortcuts to be more productive, and the quality of our notes has increased dramatically.”

“We deployed Dragon Medical to over 150 providers across our physicians’ offices and because of the success we achieved there, will extend Dragon Medical enterprise-wide across our hospitals,” said Michael Ripchinski, MD, medical director, clinical informatics at Lancaster General Health. “In Nuance, we see more than a partner for voice recognition; we’re also intrigued by their progress and innovation in Clinical Language Understanding (CLU) technologies. Through ongoing work with Nuance, we’re committed to leveraging voice-driven solutions to optimize the way we document within the EHR, and will explore ways to better access and interact with our data with CLU-powered solutions.”

Nuance’s voice-enabled, clinical understanding solutions empower healthcare organizations to capture structured and unstructured clinical data anytime, anywhere with limited disruption to clinical workflow. Whether a doctor is capturing information from a laptop, desktop, telephone, through a transcriptionist or through a mobile device, with Nuance Healthcare solutions, the whole patient story can be captured.

Please visit Nuance Healthcare at booth #3523 to gain insight into the full portfolio of voice and clinical language understanding solutions. Product demonstrations will be available throughout HIMSS12. You can also follow Nuances’ insight at HIMSS12 via Twitter, @NUAN_Healthcare or visit this link for more detail: http://www.nuance.com/landing-pages/healthcare/HIMSS2012/.

Nuance Healthcare

Nuance Healthcare, a division of Nuance Communications, is the market leader in providing clinical understanding solutions that accurately capture and transform the patient story into meaningful, actionable information. Thousands of hospitals, providers and payers worldwide trust Nuance voice-enabled clinical documentation and analytics solutions to facilitate smarter, more efficient decisions across the healthcare enterprise. These solutions are proven to increase clinician satisfaction and HIT adoption, supporting organizations to achieve Meaningful Use of EHR systems and transform to the accountable care model. Recognized as “Best-in-KLAS” 2004-2011 for Voice Recognition we invite you to learn more, http://www.nuance.com/for-healthcare/index.htm.

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Nuance Communications, Inc

Nuance Communications, Inc. (NASDAQ: NUAN) is a leading provider of voice and language solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with devices and systems. Every day, millions of users and thousands of businesses experience Nuance’s proven applications. For more information, please visit www.nuance.com.

Nuance and the Nuance logo are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries. All other company names or product names may be the trademarks of their respective owners.

The statements in this press release relating to future plans, events or services, are forward-looking statements which are subject to specific risks and uncertainties. There are a number of factors which could cause actual events or results to differ materially from those indicated in such forward looking statements, including fluctuations in demand for the Nuance products, and the continued development of Nuance products. The reader is warned not to rely on these forward-looking statements without reservation, since these are simply reflections of the current situation. Nuance disclaims any obligation to update any forward-looking statements as a result of developments occurring after the date of this document.

Contacts

Nuance Communications, Inc.
Holly Spring, 781-565-5000
holly.spring@nuance.com
or
Nuance Communications, Inc.
Michelle Mangino, 781-565-4073
michelle.mangino@nuance.com

Release Summary

From HIMSS 2012, Nuance announces preeminent new healthcare customers and expanded deployments of its industry-leading, clinical speech recognition solutions.

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Contacts

Nuance Communications, Inc.
Holly Spring, 781-565-5000
holly.spring@nuance.com
or
Nuance Communications, Inc.
Michelle Mangino, 781-565-4073
michelle.mangino@nuance.com