Guardian Wins International Service Excellence Awards

NEW YORK--(BUSINESS WIRE)--The Guardian Life Insurance Company of America (Guardian), one of the largest mutual life insurers and a leading provider of employee benefits, today announced two Group Insurance leaders have received International Service Excellence Awards from the Customer Service Institute of America (CSIA). Marnie Thuecks, Second Vice President, Guardian Customer Response Unit, was named Customer Service Executive of the Year, and Jodi Johnson, Manager, Guardian’s Premier Services, was honored as Customer Service Contact Center Manager of the Year. Both recipients are based in Guardian’s Appleton, WI, office.

“Customer service is the foundation of our business and a commitment Guardian takes seriously and this acknowledgement from the Customer Service Institute of America further affirms that commitment”

“Customer service is the foundation of our business and a commitment Guardian takes seriously and this acknowledgement from the Customer Service Institute of America further affirms that commitment,” said Andrea Csaszar, Guardian’s Vice President of Group Operations. “The recognition of two of Guardian’s customer service leaders specifically is validation of the strong leadership we have in place and the shared dedication of all of our service teams to that charge.”

The International Service Excellence Awards (ISEA), managed by the Customer Service Institute of America (CSIA), are a top customer service award that nominates leading customer service organizations and individuals around the world in a variety of categories to recognize their commitment to customer service excellence.

About Guardian

A mutual insurer founded in 1860, The Guardian Life Insurance Company of America and its subsidiaries are committed to protecting individuals, business owners and their employees with life insurance, disability income insurance, dental insurance products, and offer funding vehicles for 401(k) plans, annuities and other financial products. Guardian operates one of the largest dental networks in the United States, and protects more than six million employees and their families at 115,000 companies. The company has approximately 5,000 employees in the United States and a network of over 3,000 financial representatives in more than 80 agencies nationwide.

For more information about Guardian, please visit: www.GuardianLife.com