Skylight Healthcare Systems and Sparling Help Deliver Optimal Patient Experiences on Select Projects

Improving Hospital IT Architecture to Create Better Outcomes and an Enhanced Patient and Family Experience

SAN DIEGO--(BUSINESS WIRE)--To help hospitals capture the full value of IT architecture by enhancing and improving the patient experience, Skylight Healthcare Systems, the leading provider of interactive patient care systems, is teaming with Sparling on select projects.

“The need for effective clinical systems integration demands all of the skills Sparling brings to the table”

Seattle-based Sparling, America’s largest specialty technology consulting and engineering firm, provides assessment and planning services to help healthcare organizations develop and quantify a vision of how technology will be used by both patients and clinicians. Sparling creates roadmaps for implementation and planning tools, ranging from technology master plans and infrastructure planning to applications and capital planning.

“Significant changes in factors that impact healthcare reimbursement, such as HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) and Accountable Care Organizations are causing hospitals to rethink the way they provide care and interact with patients,” says Tod Moore, RCDD, CDCD, Principal, IT Architecture at Sparling. “We have found that technologies such as interactive patient care systems can play a key role in helping hospitals provide a better patient experience and aid them in meeting the challenges of evolving reimbursement models. Skylight has established an outstanding client community by offering the technical integrity, the interactive tools, and the depth of educational content to improve the hospital experience for patients, families, and caregivers.”

Scott & White Healthcare in Temple, Texas together with Sparling and Skylight have been able to provide a solution which supports their newly renovated Children’s Hospital’s century old mission of excellence. Scott & White selected Skylight for their Children’s Hospital to create a patient and family-centric experience designed to enhance patient education and satisfaction and to provide personalized, comprehensive, and high-quality care.

“The need for effective clinical systems integration demands all of the skills Sparling brings to the table,” says Skylight CEO Tom Klopack. “We’re delighted that the industry leaders value the growing contributions Skylight’s CareNavigator™ can provide hospitals focused on leveraging technology to improve quality and patient satisfaction. When hospitals take advantage of Sparling’s knowledge base, they demonstrate a commitment to technical excellence. Hospitals which bring us together benefit not only from our innovative technology, but our 'walk the workflow' approach that address patient satisfaction challenges unique to each hospital. Because Sparling has an intimate grasp of these challenges, our work is making sure that hospitals benefit from a highly effective solution.”

As hospitals become more accountable for both clinical and financial management of patients, Skylight’s CareNavigator™ has emerged as an essential tool for managing the comprehensive continuum of care extending from pre-admission, the hospital stay, and the transition of care. Impacting more than 1.3 million hospital stays a year, the system integrates with the patient’s hospital room TV monitor to provide education, services, and essential information.

About Skylight Healthcare Systems

Founded in 1999, and headquartered in San Diego, CA, Skylight^® Healthcare Systems is the industry pioneer in the Interactive Patient System market. With patient communication, education, and connection as the cornerstone of a safe, comfortable and clinically optimal hospital experience, the Skylight Interactive Patient System encourages patients and family to actively participate in their health care, improves communication between staff and patient/family members, and can provide a smoother and faster recovery and discharge plan. From pre-admission through post-discharge, Skylight addresses patients’ needs in education and health literacy, access to services, and critical information flow between themselves and their caregivers. Patients benefit from more control, faster healing, and a better grasp of health issues and hospitals see improved HCAHPS scores, reduced readmissions, and increased reimbursements. Hospitals implement Skylight to support their ongoing endeavors in improving HCAHPS scores, patient satisfaction, clinical outcomes, enhancing operational & service excellence, meeting evolving clinical demands, and delivering on commitments to making a positive difference in the lives of the people they serve.