Protecting Consumers and Safeguarding Brands, Recall InfoLink Transforms the Way Recalls Are Processed

BOISE, Idaho--(BUSINESS WIRE)--During 2011, Recall InfoLink processed more than 170 recall and withdrawal events with more than 60 companies in the food and beverage supply chain, representing a retail footprint of more than 40,000 locations across the United States. Recall InfoLink’s unique and immediate recall and withdrawal system helps businesses process information faster to protect their consumers and safeguard their brands.

“The easy-to-use system provides a smooth flow for users, and seamless processing with real-time tracking of every step associated with product recalls and withdrawals along the supply chain”

An example of the system’s effectiveness can be seen at Grocery Outlet Bargain Market, a group of independently operated food stores in six western states. Grocery Outlet recently processed a recall from one of their suppliers at more than 150 locations, resulting in a completion rate for notification, response and documentation of less than two hours.

“The Recall InfoLink system works faster and smoother than anything we’ve ever done before,” said S. MacGregor Read Jr., Grocery Outlet’s Co-CEO. “We solve several business functions while protecting our consumers and documenting our store responses.”

Recall InfoLink is a web-based system that can be accessed anywhere in the world with an Internet connection and brings recall processing technology to one’s fingertips. This technology revolutionizes the speed and efficiency of processing recalls across the supply chain by removing up to 80 percent of the labor required, while providing comprehensive documentation to help meet business and compliance needs.

“The easy-to-use system provides a smooth flow for users, and seamless processing with real-time tracking of every step associated with product recalls and withdrawals along the supply chain,” said Roger Hancock, President and Founder of Recall InfoLink. “Our growing customer base reflects the importance of doing product recalls and withdrawals right in order to protect business.”

Recall InfoLink brings state-of-the-art technology to the cumbersome, complex recall process and everyone benefits: consumers, retailers and manufacturers across the supply chain. Users have found that it not only provides efficiencies in the recall process, but that it also provides insurance that consumers can count on those brands to do the recalls effectively.

About Recall InfoLink

Recall InfoLink, based in Boise, Idaho, offers a global, web-based product recall management platform that improves the recall process by ensuring accuracy and protecting brands. More information about Recall InfoLink can be found by visiting http://recallinfolink.com.