LOMBARD, Ill.--(BUSINESS WIRE)--American Utility Management, Inc. (AUM) announced today that it has hired Joseph R. Stackhouse as Executive Vice President, Client Relations. In this role, Joseph will oversee corporate operations, account management, and resident customer service teams, and will expand into training and transitions in the upcoming months.
“The contributions of the many talented individuals we have brought on over the past two years have allowed us to deliver a better energy and utility management product for our clients,” says Michael Miller, President and CEO of AUM. “Joe’s addition to the team further strengthens our commitment to our customers by separating our client-facing support services from our general operations.”
Joe’s background includes over 20 years of managing the end-to-end customer experience, and includes expertise in call center operations, service delivery, and customer management systems. Prior to joining AUM, he was a Senior Vice President, Customer Operations at Charter Communications. In this position, he was responsible for over 5 million residential and commercial voice, video and data customers, generating over $6 billion in annual revenue. Previous roles included Senior Vice President at Comcast Corporation leading the Chicago Region.
He earned his bachelor’s degree from Colorado State University.
About American Utility Management
Founded in 1994, American Utility Management (AUM) provides comprehensive energy services to the multifamily industry. The company prides itself on driving bottom line savings for its clients through its energy management, invoice processing, and resident services. AUM uses its proprietary technology and data to create custom energy solutions that allow multifamily management to lower their energy usage and save money. The company distinguishes itself through its knowledgeable and experienced professionals who provide all services in-house without outsourcing to other companies. AUM advises management of over 500,000 multifamily units across the U.S. For more information on AUM, please visit www.aum-inc.com or call 800-418-5393.
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