Avtex Named an Interactive Intelligence 2012 Platinum Elite Partner

Partner recognized for meeting the highest technical and customer service standards for deploying Interactive Intelligence unified IP business communications solutions

BLOOMINGTON, Minn.--(BUSINESS WIRE)--Avtex has been named an Interactive Intelligence 2012 Platinum Elite Partner. Interactive Intelligence, a global developer of unified IP business communications solutions, grants Platinum Elite Partner status each year to resellers that meet the vendor’s most stringent product certification, software sales, renewal and customer satisfaction requirements.

“Our Platinum Elite program is the highest standard we offer and demonstrates a reseller’s commitment to achieving maximum return on investment for its customers through superior product knowledge and a focus on long-term customer satisfaction”

“Our Platinum Elite program is the highest standard we offer and demonstrates a reseller’s commitment to achieving maximum return on investment for its customers through superior product knowledge and a focus on long-term customer satisfaction,” said Interactive Intelligence vice president of North America sales, Paul Weber.

“We are extremely proud of our partnership with Interactive Intelligence and we’ve worked hard over the last 15 years to deliver the highest quality solutions to our clients,” said Avtex president, George Demou. “This recognition, along with winning the Interactive Intelligence Pace Setter award in 2011, are great examples of our team’s breadth and depth of experience.”

Avtex provides sales, deployment and support of the Interactive Intelligence flagship product, Customer Interaction Center^™ (CIC). CIC, which can be deployed on-premise or via the cloud, is an all-in-one IP communications software suite that provides multichannel contact center automation, unified communications, and business process automation functionality for mid-size to large organizations. CIC’s unique single-platform, open architecture was designed to eliminate the cost and complexity introduced by multipoint products.

About Avtex
Avtex, a Pohlad Family Company, is a provider of customer experience solutions that enable businesses to optimize interactions with their customers, employees, partners and prospects through communication and collaboration technologies. As a Microsoft Certified Gold Partner and Interactive Intelligence Platinum Elite Partner, Avtex has deep capabilities in contact center, UC, CRM, portals and collaboration, notification, infrastructure solutions and application development. Avtex has over 1,200 customers in seven countries with offices located across the country. Find out more about Avtex online at http://www.avtex.com or follow Avtex on Twitter at http://twitter.com/avtex.