Malév Takes Off with GlobalCollect to Boost Online Booking Service

Malév, the national airline of the Republic of Hungary, has partnered with GlobalCollect, the world's premier payment service provider of local e-payments, to facilitate online payments worldwide

AMSTERDAM--(BUSINESS WIRE)--Malév, a member of the oneworld airline alliance, operates scheduled flights to over 30 countries and offers access to flights in 150 countries via associated oneworld members. With its online booking service growing rapidly, Malév was looking for a Payment Service Provider who offers a broad payment product portfolio to ensure customer satisfaction, best practice consultancy to drive conversion rates, and an easy-to-implement solution.

And the winner is: GlobalCollect

After extensive research, Malév awarded the service contract to GlobalCollect. Under this agreement, GlobalCollect facilitates all online payment transactions for Malév: credit and debit cards, real- time bank transfers, eWallets, bank transfers, and direct debits. In addition, Malév takes advantage of a number of added-value services such as:

• Complementary fraud screening
• GlobalCollect’s Hosted Merchant Link, which ensures the airline meets compliance rules while staying in control of its check out pages
• Success rate scoring, which means GlobalCollect monitors Malév‘s success rate data 24/7 and has instruments and processes in place to increase the success rate, reduce cost, and create higher conversion

Make me an offer I cannot refuse

András Majoros, Head of E-Commerce of Malév Hungarian Airlines Ltd., said: “After an extensive search process to find a flexible and accomplished partner to support Malév’s growing ePayment business, we felt GlobalCollect offered the perfect solution for what we sought. GlobalCollect has a proven track record with major players of the airline industry and offers an unrivalled portfolio of payment products. After a very straightforward implementation process, we now actually enjoy extra benefits not contracted for originally and already received very positive market feedback. So we know we made the right choice!”

“We are delighted to welcome Malév to our ever growing list of air carrier clients. Even during challenging economic times, eCommerce continues to boast double digit growth figures and the travel industry is at the forefront of this trend. Malév’s successful online sales strategy is a case in point that the Internet is the most important channel-to-market. I am confident that GlobalCollect’s broad portfolio of alternative and local payment methods coupled with consultancy services by its in-house airline experts will help Malév to boost eCommerce sales and increase customer satisfaction further,” continued Koen Vanpraet, CCO of GlobalCollect.

About Malév

Malév Hungarian Airlines, the national airline of the Republic of Hungary, can look back on more than 60 years of outstanding achievements and service. Today, with its scheduled passenger, cargo and charter operations, Malév is acknowledged as one of the leading airlines in the Central-Eastern European region. Malév has its own offices and general sales agents in 33 countries. More than 3 million passengers flew with Malév in 2010. Malév is a member of the oneworld airline alliance. www.malev.com

About GlobalCollect

GlobalCollect is the world's premier Payment Service Provider of local e-payment solutions for international Customer Not-Present (CNP) channels such as internet, mail, and telephone orders, and specializes in a wide range of industries such as travel, retail, online gaming, financial services, telecommunications, publishing, portals, and digital content. While most providers limit their services to a technical link with payment acquirers, GlobalCollect is a full service partner consulting clients on how to increase transaction volumes, expand distribution channels, and reduce costs by streamlining back office processes. Through a single-interface online payment platform, we offer access to an unrivalled portfolio of local and international payment methods in almost 200 countries, including all major credit and debit cards, direct debits, bank transfers, real-time bank transfers, eWallets, cash at outlets, prepaid methods, checks, and invoices. www.globalcollect.com