HealthEdge and Keane Deliver Innovative New BPO Offerings for Healthcare Payors

Leading healthcare software and services companies join forces to deliver performance- based solutions that enable payors to more effectively compete in the rapidly evolving healthcare market

BURLINGTON, Mass.--(BUSINESS WIRE)--HealthEdge®, provider of the only modern, enterprise-class software platform for healthcare payors, today announced that it has entered into a strategic partnership with Keane, an NTT DATA company, and leading U.S. based IT services firm, to provide enterprise software that will deliver performance-based Business Process Outsourcing (BPO) services to the healthcare payor community. By combining HealthEdge’s patented HealthRules product suite with Keane’s proven ability to improve operational and technology performance, payors will have the opportunity to predictably and cost-effectively manage current delivery while supporting new and emerging healthcare models and initiatives.

“Our partnership with HealthEdge will allow Keane to deliver compelling value to our customers by offering solutions that optimize operational performance while reducing administrative cost”

The new performance-based BPO offerings from Keane will offer payors transparent solutions that align customer expectations with quantified outcomes. This new alternative will allow payor organizations to address many of the critical business imperatives facing today’s healthcare economy, including value-based and consumer benefits, healthcare and payment reform, and evolving initiatives surrounding Accountable Care Organizations (ACOs). In addition, payors that leverage the new Keane BPO offerings will have a partner that can immediately support the increased workload expected from implementing new standards like ICD-10 and HIPAA 5010.

“Our partnership with HealthEdge will allow Keane to deliver compelling value to our customers by offering solutions that optimize operational performance while reducing administrative cost,” said Michael Ragan, senior vice president, Life Science and Healthcare, for Keane. “By combining Keane’s proven ability to deliver value to our market, with the flexibility and unique capabilities of the HealthRules products, we can now offer payors a wide array of BPO services that not only reduce costs but introduce new levels of transparency and predictable performance that will allow them to compete more effectively in their markets.”

“The healthcare industry is currently experiencing a period of unprecedented change,” said HealthEdge CEO Rob Gillette. “The new BPO offerings from Keane, delivered using HealthEdge’s award-winning HealthRules products, will provide payors with a real alternative to existing, outdated options, and a number of important new choices that will allow them to easily address both current and future market needs. We are excited to have partnered with Keane to deliver these new BPO capabilities to the market, and we are looking forward to working closely with them to enable payors to meet and exceed their long-term business goals.”

About Keane

Keane, an NTT DATA Company, is an IT services firm headquartered in the U.S. with more than 12,500 professionals worldwide. For 45 years, Keane has been an Application Services specialist with distinguished project management credentials. Today, Keane offers a flagship suite of Application Services, as well as Infrastructure and Business Process Outsourcing solutions delivered through onsite, nearshore, and offshore resources.

Visit www.keane.com to learn how our projects, managed services, and outsourcing engagements deliver value for a range of businesses and government agencies.

About HealthEdge

HealthEdge® provides the only modern, enterprise-class software platform for healthcare payors. Using the patented HealthRules® software suite, health plans, health insurance companies and other payors can finally respond to new business opportunities and market changes in hours, not months or years, while drastically reducing both IT and operational costs. Leveraging an investment of over $125 million, HealthRules is the most modern, scalable and cost-effective technology in the industry. HealthEdge is the only choice for payors to survive and thrive in the emerging healthcare economy. For more information, visit www.healthedge.com.