NASHVILLE, Tenn.--(BUSINESS WIRE)--Sitel, a leading customer care outsourcing provider, today announced the immediate addition of 125 full-time positions to the Company’s Corning, New York call center facility.
All new hires will provide outbound chat sales for a national telecommunications client, which recently expanded its engagement with Sitel. Ideal candidates will possess excellent technological and writing skills, with previous sales experience preferred, but not required. New hires are offered $8.50 per hour.
“Sitel services all four layers of the social web experience from the cloud, to public forums, company communities and company web domains. This next wave of Sitel agents will play a critical part in driving the changing face of customer support,” said Joel Campos, site director at Sitel’s Corning facility. “As more consumers migrate online for their most dynamic service needs, Sitel’s clients are investing in our Web-based interaction expertise to transform their shopping experience.”
In conjunction with the hiring campaign, Sitel will be accepting applications and conducting interviews as part of an on-site job fair on Tuesday, November 1 from 8 a.m. to 5 p.m. at 101 Canada Rd, Painted Post, N.Y. Prospective applicants can also apply online in Sitel’s “Careers” section at www.sitel.com, or by calling (607) 936-5700.
Earlier this month, Sitel was named the recipient of the 2011 North American Frost & Sullivan Award for Competitive Strategy Innovation from esteemed industry analyst firm Frost & Sullivan. The Company was specifically honored for setting a new standard for improving customer care and social media interactions within the contact center, through its intelligent web engagement platform, Sitel Cloud Monitor.
Sitel is a world leader in outsourced customer care services. With over 26 years of industry experience, Sitel has twice been ranked as the top overall call center outsourcing provider in Datamonitor’s annual Black Book of Outsourcing survey. Sitel’s 52,000 employees provide clients with predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s solutions span 135+ domestic, nearshore, and offshore centers in 26 countries across North America, South America, Europe, Africa, and Asia Pacific. The company is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit www.sitel.com.