FAIRFAX, Va.--(BUSINESS WIRE)--Richard Detore and his family filed a $5 million civil suit in Fairfax County Circuit Court on September 2, 2011 against Home Depot U.S.A., Inc., the wholly owned subsidiary of The Home Depot, Inc. [NYSE:HD] alleging fraud and negligence over the installation of a Trane HVAC system purchased from the Home Depot in Fairfax, VA, according to Railsback Gray LLP. Plaintiffs also allege breach of contract, negligence and violation of Virginia’s Consumer Protection Act, among other claims. They seek a jury trial and punitive damages. The Home Depot, Inc. and McCarthy Heating and Air Conditioning, Inc. (McCarthy) are also named as Defendants. Richard Detore, et. al. vs. Home Depot, U.S.A., Inc., et. al., Case No. 2011-12929.
In September 2009, the Detore family spent $17,500 on a Trane HVAC system, including installation to be performed by McCarthy, a company appointed by Home Depot to do the work. The HVAC was improperly installed, leaked, created mold, damaged the home and the family’s health. When asked to rectify these problems, Home Depot refused to correct them and covered them up. Home Depot did not live up to its "Customers’ First" slogan.
"I went to Home Depot to purchase a new HVAC system in the first place because I believed their advertising that they stand behind the customer and provide high quality service," said Richard Detore. “When serious problems developed after the HVAC was installed, all I asked was that Home Depot replace it and repair the water and mold damage. Instead, all that Home Depot has given my family is more than two years of the runaround and a house that’s made us sick."
"It should not require a lawsuit to get Home Depot to give the consumer what he paid for and to make things right," said Nancy Gray with the Los Angeles, CA law firm of Railsback Gray and who represents Plaintiffs along with co-counsel William E. Hassan of Arlington, VA. "Home Depot needs to stop pointing the finger at the installers it foists upon the customer and own up to its responsibilities when something goes wrong. Since Home Depot hasn’t stepped up to the plate, we’ve filed this lawsuit to put an end to the Detore family’s living nightmare."
Plaintiffs are represented by Nancy Gray with Railsback Gray LLP (RailsbackGray.com); Tel: 310.284.3250 and William E. Hassan (whassanlaw.com); Tel: 703.243.7552.
Defendant Home Depot U.S.A., Inc. is represented by Steven D. McLain with
Kalbaugh Pfund; Tel: 804.320.6300.
Defendant McCarthy Heating and Air Conditioning, Inc. is represented by C. Jay Robbins, IV with Midkiff Muncie; Tel.: 804.560.9600.