Sitel to Hire 120 positions at Andalusia, Alabama Customer Care Call Center

Client Expansion Fuels Recruitment Drive for Temp-to-Hire Positions

NASHVILLE, Tenn.--(BUSINESS WIRE)--Sitel, a leading customer care outsourcing provider, today announced the latest expansion of its rapidly growing Andalusia, Alabama call center facility. Effective immediately, the Company is adding 120 temporary positions, 75 of which will be converted into permanent positions in early 2012.

“Sitel remains one of Andalusia’s most vibrant employers, doubling our staff in 2011. We’re excited to expand our team and build on the successes we share with some of the world’s largest brands.”

All new hires will provide inbound customer service support for a national retail chain client, which recently expanded its engagement with Sitel. Candidates with customer service background and general computer/Internet familiarity are preferred.

“Sitel’s global culture and commitment to employee growth provide invaluable personal and professional advancement opportunities,” said Brandy Miller, site director at Sitel’s Andalusia facility. “Sitel remains one of Andalusia’s most vibrant employers, doubling our staff in 2011. We’re excited to expand our team and build on the successes we share with some of the world’s largest brands.”

Candidates may apply in-person from 7am to 7pm, Monday through Friday at Sitel Andalusia, located at 18801 US Hwy 84, or online in Sitel’s “Careers” section at www.sitel.com. For assistance or questions please call 334-428-2900.

About Sitel

Sitel is a world leader in outsourced customer care services. With over 26 years of industry experience, Sitel has twice been ranked as the top overall call center outsourcing provider in Datamonitor’s annual Black Book of Outsourcing survey. Sitel’s 52,000 employees provide clients with predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s solutions span 135+ domestic, nearshore, and offshore centers in 26 countries across North America, South America, Europe, Africa, and Asia Pacific. The company is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit www.sitel.com.