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July 18, 2011 08:00 AM Eastern Daylight Time 

Demonstrating Their Commitment to Resident Satisfaction, Woodbridge Meadows Apartments Named Superior in SatisFacts 2010 National Apartment Resident Survey

  • Woodbridge Meadows Apartments’ Award Recognition Marks the Third Year in Receiving Superior Ranking from SatisFacts National Apartment Survey

IRVINE, Calif.--(BUSINESS WIRE)--Woodbridge Meadows Apartments, a 375-unit rental community owned and managed by Shea Apartment Communities, received a Superior Overall Score by SatisFacts Research LLC, the multifamily industry's premier resident satisfaction research provider and leading authority on resident retention. Each year, SatisFacts surveys tens of thousands of apartment residents nationwide. The recognition marks the third year in a row that this Irvine California apartment community has achieved a superior score and received a National Award from SatisFacts.

“Surveying residents is an essential listening tool that can yield information about customer expectations, customer satisfaction and strategies for improvement”

SatisFacts uses a five-point satisfaction rating system focused on surveying how residents feel about their living environment and service. The firm conducted a random email methodology as part of its resident satisfaction survey of residents living in Shea's apartment communities. Shea currently owns and manages over 6,000 apartments in California.

“Surveying residents is an essential listening tool that can yield information about customer expectations, customer satisfaction and strategies for improvement,” said Steve Gilmore, Senior Vice President of Shea Apartment Communities. “Learning what is most important to our residents and how the community is seen as performing can help to prioritize change efforts.”

For more information about Shea’s apartment communities, visit our website www.sheaapartments.com, become a Facebook fan or follow us on Twitter.

ABOUT SHEA APARTMENT COMMUNITIES

Shea Apartment Communities is a leading owner and operator of exceptional apartment communities providing award winning customer service. Shea Apartment Communities owns and manages 15 California apartment communities, representing approximately 6,300 units, throughout the regions of Orange County, San Diego, Los Angeles, East Bay and Silicon Valley.

ABOUT SHEA PROPERTIES

Shea Properties, headquartered in Aliso Viejo, California is a multifaceted organization responsible for the acquisition, design, development, construction and management of business parks, shopping centers, apartment communities and mixed-use environments. Since beginning operations in 1969, annual revenues have grown steadily to more than $200 million, while the overall value of the stabilized portfolio has grown from $150 million to more than $2.25 billion. Shea Properties currently owns and operates approximately 6,300 apartment units and 6 million square feet of office, industrial and retail space in California, Colorado and Arizona. The development pipeline holds an additional 2,200 apartment units and 2.5 million square feet of commercial space. In concert with sister company, Shea Homes, the nation's largest private home builder, Shea Properties offers a range of capabilities matched by few other developers in the industry.

Contacts

Shea Apartment Communities
Linda Davidson
VP Human Resources/Survey Administrator
949-389-7201

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