Police Department Selects Kronos TeleStaff Solution to Automate Officer Scheduling

CHELMSFORD, Mass.--(BUSINESS WIRE)--Glendale Police Department has selected the TeleStaff^™ public safety scheduling and notification solution from Kronos Incorporated. TeleStaff will enable the department to achieve greater efficiencies in scheduling and emergency recall, which will ultimately result in better control of labor costs and minimized compliance risk.

“The Glendale Police Department is excited about the TeleStaff selection. We look forward to implementing this technology to help us more efficiently manage the scheduling of our employees and administer staff recall quickly during critical emergencies.”

News Facts

TeleStaff has been utilized by the City of Glendale’s fire department for many years and has proven to be highly effective. Glendale Police Department selected TeleStaff based on the success of the fire department’s use of the product.
Glendale Police Department will use TeleStaff to completely automate and standardize the scheduling process for its 400 sworn and civilian personnel while adhering to staffing rules and bargaining agreements. The solution will also enable the department to conduct emergency recall quickly and easily and gain access to analytics to improve decision-making related to resource allocation and overtime usage.
TeleStaff will integrate with the city’s Oracle PeopleSoft payroll system, which will improve overtime management, enhance personnel accountability, reduce payroll and scheduling errors, expedite the payroll process, and minimize exposure to grievances.
With TeleStaff, the department will also be able to eliminate paper-based manual processes and other basic stand-alone applications it has previously relied upon to complete officer staffing.
TeleStaff will enable officers to automatically respond to or sign up for work opportunities, access a personal calendar to view schedules, and request leave. And managers will benefit from automatic roster generation, backfilling of shifts, and enhanced payroll preparation. An automated, standardized workforce management process will also require significantly less time to administer and managers will have more time to focus on higher-value work.

Supporting Quotes

Brian Cohen, lieutenant, Glendale Police Department
“The Glendale Police Department is excited about the TeleStaff selection. We look forward to implementing this technology to help us more efficiently manage the scheduling of our employees and administer staff recall quickly during critical emergencies.”

Greg Ekstrom, vice president and general manager, TeleStaff Solutions Group, Kronos
“With both the police and fire departments now using TeleStaff, the City of Glendale will greatly benefit through better allocation of time and resources. Also, TeleStaff’s ability to provide emergency notifications and critical reporting instructions will enhance and expedite the City’s responses to unforeseen incidents, helping further ensure the safety of citizens.”

Supporting Resources

About Kronos Incorporated

Kronos is the global leader in workforce management solutions that enable organizations to control labor costs, minimize compliance risk, and improve workforce productivity. Tens of thousands of organizations in 60 countries — including more than half of the Fortune 1000^® — use Kronos time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics applications. To learn how Kronos uniquely delivers complete automation and high-quality information in an easy-to-use solution, visit www.kronos.com.

© 2011 Kronos Incorporated. All rights reserved. Kronos is a registered trademark and TeleStaff is a trademark of Kronos Incorporated or a related company. All other trademarks are property of their respective owners.