Interstate Connecting Components Expands Business, Gains Faster Voice & Data with Expert Technology Associates

PLYMOUTH MEETING, Pa.--(BUSINESS WIRE)--Interstate Connecting Components (ICC), a leading supplier of military and industrial electronic connectors, gained a faster, more reliable, and more cost-effective voice and data solution during their move to a new 60,000 square foot state-of-the-art facility in Lumberton, NJ.

“We are not firewall experts, nor do I want to be. So I wanted a company that had something that important that can help us develop the firewall strategy”

Since opening its doors in 1985, ICC has moved its office headquarters five different times, and, as a result, the company has continuously had to relocate and reconfigure its voice and data system infrastructure.

So, when the time came for ICC to move again in late 2010, they wanted to increase their voice and data system bandwidth to meet the new facility’s needs, but they also wanted a system that could scale with their business as they continued to expand.

Upon hearing ICC’s needs and objectives, the experts at Expert Technology Associates, ICC’s business communications provider, quickly realized that the Mitel 5000 Communications Platform, with its embedded voicemail functionality, ability to scale number of phones and power to leverage ICC’s existing technology, was a perfect fit for this ever-expanding business.

Of the way the Mitel 5000 CP has impacted business since its installation, Scott Jacobs, President of ICC, said, “We’re getting better utilization of our phone system, better visibility. From the training and from implementing new software, we have new tools to make communications better across the organization.”

In addition, ETA’s experts recognized that ICC could fortify their network defenses with Network Security PoweredUp!^TM – a managed service that protects a business’ network with 24x7 threat management using proven, Enterprise-grade technology. And, because ICC works with military manufacturers and other businesses that require confidentiality, ETA’s experts also recommended Secure Communications PoweredUp! ^TM, a secure file transfer and messaging system that’s simple and easy to use.

“We are not firewall experts, nor do I want to be. So I wanted a company that had something that important that can help us develop the firewall strategy,” said Joe Murphy, ICC’s Director of Information Technology. “They send me weekly reports now that show how much bandwidth is utilized….That’s one less piece – big piece – that I have to worry about.”

To read the full customer success story, click here.

About Expert Technology Associates (ETA)

Expert Technology Associates (ETA) is an award winning, full-service business communications provider serving over 1,800 customers throughout the US and abroad. ETA designs, implements and manages unified voice & data communications solutions that help reduce costs, increase productivity and enable seamless, boundless collaboration. Headquartered in Plymouth Meeting, PA, ETA provides full lifecycle customer care, including strategic planning and guidance, project management and implementation, installation, and ongoing field and help desk support. ETA’s full range of solutions includes premise-based and hosted IP business telephone systems, carrier services (voice and data connectivity), audio & web conferencing, Unified Communications (UC) applications, tools that enable mobility and collaboration, call center management systems and more. For more information, please visit www.expertta.com.

About Interstate Connecting Components (ICC)

Founded in 1985 in Cherry Hill, New Jersey, Interstate Connecting Components (ICC) is a leading supplier of military and industrial electronic connectors, connector accessories and tools, cable marking systems and supplies, and interconnect contacts. ICC’s specialization in this area, along with its expertise in technical requirements and ability to solve interconnect engineering problems, draws customers such as defense contractors and commercial manufacturers world-wide. For more information, please visit www.connecticc.com.