FurstPerson Improves Retail Hiring

Launches Web-based Solution that Helps Retailers Evaluate Job Candidates Fit

CHICAGO--(BUSINESS WIRE)--Customer-contact hiring expert FurstPerson today introduces an online retail hiring solution to help organizations identify high-quality employees with the ability to improve sales and service. The solution is featured in FurstPerson’s Booth #304 at the 2011 National Retail Federation’s Loss Prevention Conference June 13-15 in Dallas.

“For an industry that employs 25 million Americans, bringing in the very best fit on the first try will save companies millions of dollars in added expenses and time.”

FurstPerson’s retail-hiring solution identifies measurable sales and service competencies that drive job success and develops a scoring model to predict which candidates are most likely to perform at high levels. It also measures a candidate’s integrity.

Detailed candidate assessments empower retail organizations to hire employees orientated towards solving customer problems, learning new skills, and providing a level of personal service that increases sales revenue.

“Hiring high-caliber retail employees is essential to every store’s success,” said Jeff Furst, president and chief executive officer of FurstPerson. “Our solution will enable retail organizations to identify candidates, who when hired, will stay on the job longer, understand customer needs better, provide a higher level of service, and improve sales.”

The solution also generates development reports for coaching and developing a talent-management strategy.

“Staffing stores with the best people can lead to increased sales, decreased shrinkage, and improved customer service, while a bad hiring decision can be costly on a number of levels,” said Joseph LaRocca, senior asset protection advisor for the National Retail Federation. “For an industry that employs 25 million Americans, bringing in the very best fit on the first try will save companies millions of dollars in added expenses and time.”

The solution is available today and pricing is based on an unlimited usage subscription.

About FurstPerson

FurstPerson, Inc. provides on-demand, pre-employment assessments and talent management solutions for customer contact organizations to enable them to match the right person to the right job. Leveraging extensive empirical research, hiring science, assessment tools and technology, FurstPerson creates hiring solutions that predict job performance, improve employee retention, and reduce hiring costs to deliver a significant return on investment. Learn more about our solutions and hiring tools at http://www.furstperson.com or call 1-888-626-3412.