Outsourcing Center Announces Winners of 15th Annual Outsourcing Excellence Awards

Winners meet business challenges and achieve value beyond cost reduction

DALLAS--(BUSINESS WIRE)--Outsourcing Center, one of the leading sources of information about outsourcing, announced winners of the 2011 Outsourcing Excellence Awards:

“Successfully executed outsourcing strategies enabled each organization to achieve critical business goals and improve margins”

• Best Partnership: AT&T Services and Cognizant Technology Solutions U.S. Corporation
• Most Flexible: Cola-Cola Enterprises Inc. and Capgemini
• Best Communication: Catholic Healthcare Partners and Dell Services
• Most Collaborative: Barclaycard US and Firstsource
• Best Global Services: Carillion PLC and Accenture
• Most Effective: Verizon Wireless and Océ Business Services

Recognized as outstanding service providers were:

• Best Business Transformation: Accenture
• Most Consistent Business Impact: Genpact
• Best IT Enablement in BPO: Wipro

Each of the Outsourcing Excellence Awards winners successfully used outsourcing as a strategy to deliver measurable business improvements beyond cost reduction. These worldwide best outsourcing partnerships represent a full range of business solutions that enabled the buyers to enter new markets, create new products, improve customer satisfaction, and have immediate resources to support their strategic growth initiatives.

The service provider rankings recognize the world’s best outsourcing firms based on such aspects as their capabilities, maturity, thought leadership, innovation, complexity and breadth of results delivered, customer references about the way the providers work with their customers, and the degree to which the outcomes delivered changed their customers’ competitive position and business agility.

“Successfully executed outsourcing strategies enabled each organization to achieve critical business goals and improve margins,” said Debra Floyd, chief operating officer of Outsourcing Center. ”Innovative new approaches are critical for companies to implement to gain competitive advantages in an increasingly complex global environment. These award-winning partnerships demonstrate models for success in multiple industries.”

Winners will be honored at an “Oscars-like” ceremony in Dallas at the Adolphus Hotel on April 27.

These award-winning outsourcing engagements will be profiled in articles on the Outsourcing Center, www.outsourcing-center.com, and in best practices white papers in which award recipients share their insights on how organizations can work flexibly and collaboratively through outsourcing to achieve the desired impacts on their business.

Members of the judging panel were Rod Bourgeois, senior research analyst - Technology Services, Sanford C. Bernstein & Co., LLC; John A. Funk, partner, SNR Denton US LLP; Russ Taruscio, retired FC&A procurement director, BP America Inc.; Linda Tuck Chapman, president, ONTALA Performance Solutions Ltd.; Ed Davis, Oliver Wight professor, Darden School of Business, University of Virginia and Peter Bendor-Samuel, chief executive officer of Everest Group.

About Outsourcing Center’s Outsourcing Excellence Awards

The Outsourcing Excellence Awards annually recognize the world’s best outsourcing arrangements. The judges select relationships that demonstrate best practices, create and sustain a competitive advantage, provide business transformation, achieve value, and benefit both buyer and service provider over time. The Outsourcing Center conducts the annual awards program and is an online community specializing in thought leadership, best practices, and innovation in outsourcing.