Avtex Named an Interactive Intelligence 2011 Platinum Elite Partner

Avtex recognized for meeting the highest technical and customer service standards for deploying Interactive Intelligence unified IP business communications solutions

MINNEAPOLIS--(BUSINESS WIRE)--Avtex has been named an Interactive Intelligence 2011 Platinum Elite Partner. Interactive Intelligence, a global developer of unified IP business communications solutions, grants Platinum Elite Partner status each year to its resellers that meet the most stringent product certification, software sales, renewal, and customer satisfaction requirements.

“Our Platinum Elite program is the highest standard we offer and demonstrates a partner’s commitment to achieving maximum return-on-investment for its customers through superior product knowledge and a focus on long-term customer satisfaction”

“Our Platinum Elite program is the highest standard we offer and demonstrates a partner’s commitment to achieving maximum return-on-investment for its customers through superior product knowledge and a focus on long-term customer satisfaction,” said Interactive Intelligence vice president of North America sales, Paul Weber.

Avtex has more than a decade of experience deploying contact center solutions with mid-size to large organizations, offering fully integrated complementary capabilities for customer relationship management, portals, collaboration, unified communications, and application development. It has more than 140 customers nationwide using the Interactive Intelligence solutions.

“With the Interactive Intelligence platform at the core of all our contact center solutions, we’ve been able to build both a depth and breadth of experience that gives our customers the highest value based on their unique business requirements,” said Avtex president, Bob Denman.

Avtex provides sales, deployment, and support of the Interactive Intelligence flagship product, Customer Interaction Center^™ (CIC). CIC is an all-in-one IP communications software suite that provides multichannel contact center automation and enterprise IP telephony functionality for mid-size to large organizations. Its unique single-platform, open architecture was designed to eliminate the cost and complexity introduced by multipoint products. To learn more about CIC and other Interactive Intelligence products, visit http://www.avtex.com/what-we-do/technologies/interactive-intelligence-technologies.

About Avtex
Avtex, a Pohlad Family Company, is an application and systems integrator that designs, develops, deploys and supports enterprise IP telephony, networking, notification, messaging and contact center solutions. Its core mission is to help clients optimize their interactions with their customers, employees, partners and prospects through communication and collaboration technologies. As a Microsoft Certified Gold Partner and Interactive Intelligence Platinum Elite Partner, Avtex is the first truly integrated interaction solution provider with deep capabilities in portal, collaboration, contact center, CRM, custom application, infrastructure, unified communications and creative design solutions. Avtex has more than 1,200 customers across the United States and in six countries with offices in Minneapolis, MN; Milwaukee and Appleton, WI; Des Moines, IA; Omaha, NE, and Cincinnati, OH. www.avtex.com

About Pohlad Family Companies
Founded and built by Carl R. Pohlad, Pohlad Family Companies encompasses banking, financial services, commercial real estate, retail, automotive, entertainment and technology industries, as well as ownership of Major League Baseball’s Minnesota Twins. Based in Minneapolis, Pohlad Family Companies employs 3,500 people throughout 40 markets coast-to-coast. For more information, visit http://www.pohladcompanies.com/public/BusinessInterests.aspx.